Datacenter and Cloud Engineer

The Senior Data Center and Cloud Engineer (“DCE”) is responsible for the firm’s Datacenters and local office server rooms and is a technical expert who executes effectively on server infrastructure projects. This position will have a thorough understanding of firm technologies and systems and will be able to understand both the business and technical requirements for new products that will be engineered and implemented by the group.

Position Responsibilities:

Analyze system performance, modify parameters to improve throughput and effectively utilize system resources.

Monitor resource usage, making required adjustments

Participate in on-call production support activities

Work closely with the Architecture and Engineering group as well as the Network Engineering group to provision complex infrastructure designs, for example, the design, implementation and support of VMware server infrastructure

Monitor, maintain and ensure the regular execution of backup routines by responding to system alerts and maintaining data replication between datacenters and DR locations

Participate in the planning, testing and execution of DR/BC procedures including failover and failback between datacenters and across the Firm’s network

Proactively create and implement procedures to prevent and reduce the severity of outages. Implement automation wherever possible

Responsible for implementation of required hardware and/or software for all tier and affinity infrastructure

Responsible for all aspects of the datacenter network including racking, cabling and power related to the infrastructure including those involving services from providers such as co-location management and carrier services

Maintain the integrity of the servers (physical and virtual), storage systems, network and security devices and overall network infrastructure for the business unit via actively monitoring, troubleshooting, and participating in regular monthly systems patching and upgrade activities

Responsible for identifying problem areas in a proactive way and developing solutions to meet the challenges in the Datacenter environment

Responsible for troubleshooting and issue management throughout the datacenter and cloud systems

Analyze business needs and the external environment to develop, scope, and enable implementation of enterprise infrastructure

Communicate ideas through presentations, reports, and documentation

Work with stakeholders, management, and subject matter experts to develop and implement technology strategies

Collaborate with technology leadership in developing and maintaining a roadmap for assigned areas

Coordinate with and participate in activities with vendors, as required

Provide clear and grammatically correct documentation, emails, procedures, and status (both verbal and written)

Comply with all department policies, standards and procedures

Participate in change control and change management processes

Respond to administrative requests and responsibilities in a timely manner

All other duties as assigned or required

Required:

After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications

Ability to work extended and/or weekend hours, as required

Ability to travel, as required

6+ years’ direct applicable experience (e.g., system administration with advanced systems engineering)

Enterprise architecture expertise for both collocated and cloud datacenters

Experience with Hyperscalers, specifically Azure and AWS

Experience with VMWare and other enterprise hypervisors

Preferred:

Bachelor’s or master’s degree in computer science or related discipline

Current certifications in AWS or Azure or VMware

Experience working in a law firm or professional services environment

NetApp storage and enterprise storage protocols to include CIFS, NFS, iSCSI, and FC

Experience with backup software Cohesity or Veeam and AWS Backup

Experience with:

Enterprise server technology, specifically Cisco UCSScripting with PowerShell and/or Python

Enterprise backup technologies

Enterprise DR Methodologies and technologies

DevOps technologies and methods

Competencies:

Professional demeanor at all times, including during project engagement

Excellent communication (verbal and written) skills

Strong project management skills, and the ability to translate complex technical concepts into simple language

Strong team player who can successfully interact with all levels of business professionals and effectively work with diverse personalities

Strong analytical and project management skills. Capable of interpreting and applying complex technical information

Ability to work independently and to make sound judgments regarding the best course of action to resolve problems; ability to determine when further expertise is necessary and contact the proper individuals, as required

Ability to work effectively under pressure, set priorities, handle a number of matters concurrently and in a timely manner, all within a fast-paced environment

High level of organizational skills required to adequately manage projects, monitor numerous live systems simultaneously, ascertain trends which may indicate problems and keep accurate up-to-date records, Analysis Skills, Attorney, Automation, Business Analysis, CIFS (Common Internet File System), Change Control, Change Management, Cloud Computing, Collocation, Computer Science, Database Replication, Detail Oriented, DevOps, Documentation, Establish Priorities, Failover, Hypervisors, Identify Issues, Legal, Microsoft Office, NFS (Network File System), Needs Assessment, NetApp Storage Systems, Network Administration/Management, Network Architecture/Engineering, Network Operations Center, Network Security, OSF Distributed Computing Environment (DCE), On Call, Organizational Skills, Performance Analysis, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Procedure Implementation, Production Support, Professional Services, Project Tracking, Project/Program Management, Server Support, Software Engineering, Software Patches, Systems Administration/Management, Systems Analysis, Systems Engineering, Team Player, Technical Leadership, Technical Strategy, Testing, Time Management, VMWare, Willing to Travel, Writing Skills, iManage, iSCSI

A competitive compensation and excellent benefits package and is committed to fair and equitable employment practices.

The expected annual pay range for this position with a full-time schedule is $130,000 - $195,000. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.

We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits.

In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 21 days of Paid Time Off (“PTO”) and 10 paid holidays each year.

We provide generous parental leave and fertility benefits.

New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.