Implementation Project Manager

Veeva Systems
United States
2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
$80,000.0 - $120,000.0
Working hours
Regular working hours
Job source

Tech stack

Artificial Intelligence Software as a Service Product Software Implementation Methods Systems Integration Veeva

Job description

Ostro is a specialized business division within Veeva, dedicated to advancing brand engagement for the life sciences industry through AI technology. Veeva Ostro empowers life sciences companies to transform how they connect with the people who need their innovations most. By joining this fast-growing team, you will work at the forefront of leveraging AI innovations to make healthcare information seamless, intuitive, and impactful. We are hiring Implementation Project Managers to join our Client Success team. In this role, you will own complex software implementations from kickoff to go-live, acting as the main bridge between internal teams and external clients to ensure successful, on-time launches. Project lifecycles run on fast-paced 6 to 12 week timelines., * End-to-End Delivery: Manage software implementation projects from kickoff to go-live, coordinating cross-functionally with internal teams (Product, Sales, Support) and external clients to ensure on-time delivery

  • Risk Management: Proactively identify project risks and propose alternative solutions to keep timelines on track
  • Configuration & QA: Configure client applications using a no-code flow builder, conduct quality assurance testing prior to release, and prepare annotations for MLR/PRC regulatory submissions
  • Client Advisory: Maintain clear, consistent communication throughout the implementation lifecycle to guide clients through successful launches

Requirements

Do you have experience in Systems integration?, * Portfolio Management: 2 to 4 years of experience managing 5 to 10 concurrent SaaS implementations, using critical path analysis and risk management to keep projects on track

  • Client Management: Strong communication and organization skills used to guide clients through onboarding, manage stakeholders, and troubleshoot issues
  • Technical Comfort: Familiar with SaaS platforms and handling one-way system integrations, * PMP certification or equivalent
  • Experience with MLR/PRC regulatory submissions and annotations in pharma or life sciences
  • Background in healthcare technology or a marketing agency
  • Experience mentoring or coaching junior project managers

Benefits & conditions

3.53.5 out of 5 stars Remote $80,000 - $120,000 a year - Full-time, Pulled from the full job description

  • Health insurance
  • Paid time off
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Paid holidays
  • Work from home, * Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program, * Base pay: $80,000 - $120,000
  • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

About the company

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities., Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

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