Product Owner II - Enterprise Technology Platform

Product Ownership & Planning

Serve as the Product Owner for assigned platforms, ensuring alignment to business objectives, technical direction, and operational priorities

Own product roadmaps, including annual planning and quarterly planning activities

Drive prioritization decisions balancing operational needs, risk reduction, and delivery commitments

Identify and manage dependencies across workstreams

Backlog & Delivery Execution

Maintain end-to-end ownership of the product backlog, including buildout, refinement, and prioritization

Translate business, technical, and operational requirements into clear, actionable user stories

Partner with Scrum Masters and Engineering teams to support sprint planning and delivery execution

Perform documentation activities, including requirements documentation, process flows, and platform artifacts

Technical & Operational Focus

Demonstrate working knowledge of enterprise platforms and site reliability principles

Partner with engineering and operations teams to ensure solutions meet enterprise standards for availability, reliability, and performance

Support operational stability by incorporating risk, incident, and performance considerations into backlog prioritization

While this role is not responsible for hands-on engineering, a strong technical aptitude and ability to engage in deep technical discussions with platform teams is essential.

Stakeholder & Vendor Engagement

Engage with technical and business stakeholders to gather requirements, align priorities, and manage expectations

Support vendor relationship management, including participation in roadmap alignment and issue resolution

The Product Owner II serves as a key liaison across internal teams and external partners, ensuring transparency, alignment, and timely communication., * Owns the vision and the definition of the product. Serves as the voice of the customer. Provides guidance to concentrate the Scrum Team(s) effort on correct priorities based on business value.

• Defines and conveys the vision to the team(s) in order to address client requirements to meet business objectives.
• Accountable for the creation of and the integrity of the product backlog. Prioritizes and leads grooming of the product backlog.
• Works in partnership with the Scrum Master(s) to ensure items are worked on in accordance with the product backlog. Serves as the primary point of contact for questions from the team(s).
• Accepts delivery of working product from the Scrum Teams(s). Reviews and validates Scrum Team(s) working product. Socializes the delivery of business value and outcomes of the iteration to various stakeholders.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.

Experience functioning as a Product Owner in an Agile environment

Strong Business Analyst skill set with demonstrated requirements gathering and documentation experience

Experience owning product backlogs, prioritization, and delivery execution

Technical aptitude with backend, platform, or enterprise systems

Strong written and verbal communication skills and experience working within Agile/Scrum frameworks, Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Accountability, Agile Methodology, Communication, Customer Solutions, Data Visualization, Prioritization, Scrum, Team Player, User Experience (UX) Design

Competencies

Agile Development, Business Acumen, Design Thinking, Innovation, Interpersonal Relationships, IT Standards, Procedures & Policies, Managing Multiple Priorities, Matrix Management, Organizational Leadership, Planning and Organizing, Solutions Development

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering exceptional experiences for our customers and fostering an inclusive culture where employees feel respected, valued, and empowered to contribute to the company’s success.

As a Product Owner II within PNC’s Technology organization, Site Reliability Center, you will be based in Pittsburgh, PA, Philadelphia, PA, Strongsville OH, Dallas, TX, or Phoenix, AZ, and support enterprise-scale backend and platform technologies that enable reliability, monitoring, observability, and analytics across the firm.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.