HIT Epic Cadence / RTE Implementation Analyst (Prelude OR Referral Cert)

Provide expertise in Epic Patient Access applications (including Cadence and Prelude) for product function, design, build, and testing.

• Collaborate with end users to design, configure, and enhance the Epic system to meet workflow needs.
• Work closely with Patient Access teams to build and improve scheduling, registration, admission, authorization, and patient throughput workflows.
• Lead medium to large Epic software upgrades or enhancements, managing the design, build, and testing phases.
• Mentor team members on Epic system functionality, workflows, documentation, best practices, and change management.
• Act as a subject matter expert for Epic Patient Access modules and workflows.
• Participate in system design and validation sessions, ensuring proper documentation and issue follow-up/escalation.
• Identify optimization and enhancement opportunities; collaborate with vendors and IT analysts to implement solutions.
• Provide application incident support, including on-call coverage as needed.
• Configure and build visit types, work queues, registration forms, referral templates, and provider records.
• Maintain in-depth knowledge of Epic software functionality and related operational workflows.
• Analyze workflows, data collection, reporting, and technical issues related to Epic software.
• Assist trainers in developing and maintaining training curriculum and materials for the application.
• Adhere to organizational standards for system configuration and change management.
• Foster strong relationships with end users, business partners, and customers.
• Actively participate in facility meetings and contribute to discussions.
• Facilitate stakeholder communication from requirements gathering through implementation.
• Troubleshoot and resolve application issues, escalating complex problems as necessary., Role Type: Epic Cadence Analyst Duration: 4 months JD: Provide Epic product function, design, build, and testing expertise and experience for assigned Epic module related to E…

4+ years of healthcare experience.

• Active/current Epic Cadence certification.
• 4+ years of direct experience in healthcare domains (patient flow, scheduling, registration, eligibility, insurance verification, etc.).
• 4+ years as a subject matter expert in relevant applications.

• Experience with Decision Trees. Preferred Skills:

• 2+ years of demonstrated team management, leadership, and cross-team communication experience.
• Active/current Epic certification in Prelude or Referrals.
• Completion of Epic CEE (Continued Epic Education).
• 4+ years of knowledge of policies and procedures related to operational functions.