Head of Sales - IT

Job Description

Join a hyper-growth cybersecurity scale-up that has grown from 5 to 70+ people in 5 years and is now the fastest-growing Cybersecurity Platform worldwide, protecting 1.5M+ users in 5,000 organisations with 300+ partners. As Head of Sales BeNeLux, you will lead, structure and scale the account management function to maximise recurring revenue, reduce churn and grow key accounts in a product-led, data-driven environment. This role is ideal for a hands-on leader and strategist who wants to shape the next growth phase of a SaaS scale-up.

Why join?

• Take full ownership of the account management vision & strategy in a fast-growing B2B SaaS company.
• Lead, coach and grow a high-potential AM team, while staying close to the business through direct key account ownership.
• Work with a unique, fully automated cybersecurity awareness platform that creates tangible impact for users and organisations.
• Enjoy a flexible, scale-up environment with real room to shape your role, your roadmap and your career trajectory.
• Benefit from an attractive package including competitive salary, Flex Income Plan, high-end company car, group & hospitalisation insurance and strong work-life balance (hybrid, flexible hours).

Your Key Responsibilities

• Lead, coach and motivate the account management team: set clear targets, define ways of working and foster collaboration and performance.
• Own renewals and churn management: secure contract renewals on optimal terms, detect early churn signals and implement retention actions.
• Co-define and implement the account management strategy, acting as a sparring partner to the leadership team on recurring revenue and customer success topics.
• Stay operationally involved by managing a portfolio of strategic key accounts, building senior relationships and deeply understanding client needs.
• Use data, KPIs and reporting to steer decisions, optimise processes and continuously improve customer lifetime value and net retention.

Your Profile

• Proven experience in a leadership role in Account Management, ideally within a B2B SaaS or subscription-based environment.
• Demonstrated expertise in renewals and churn management, with a track record of retention and expansion of existing customers.
• Strong people leader with excellent coaching skills, able to inspire, challenge and develop an AM team.
• Strategic thinker with a hands-on mentality: comfortable designing strategy and executing it personally when needed.
• Excellent communication skills in Dutch and English, with the ability to engage confidently at senior customer level.
• Highly analytical and data-driven, working comfortably with KPIs, dashboards and reports to support decision-making.

Benefits

Competitive salary, Flex Income Plan, high-end company car, group & hospitalisation insurance and strong work-life balance (hybrid, flexible hours).

• Proven experience in a leadership role in Account Management, ideally within a B2B SaaS or subscription-based environment.
• Demonstrated expertise in renewals and churn management, with a track record of retention and expansion of existing customers.
• Strong people leader with excellent coaching skills, able to inspire, challenge and develop an AM team.
• Strategic thinker with a hands-on mentality: comfortable designing strategy and executing it personally when needed.
• Excellent communication skills in Dutch and English, with the ability to engage confidently at senior customer level.
• Highly analytical and data-driven, working comfortably with KPIs, dashboards and reports to support decision-making.

• Take full ownership of the account management vision & strategy in a fast-growing B2B SaaS company.
• Lead, coach and grow a high-potential AM team, while staying close to the business through direct key account ownership.
• Work with a unique, fully automated cybersecurity awareness platform that creates tangible impact for users and organisations.
• Enjoy a flexible, scale-up environment with real room to shape your role, your roadmap and your career trajectory.
• Benefit from an attractive package including competitive salary, Flex Income Plan, high-end company car, group & hospitalisation insurance and strong work-life balance (hybrid, flexible hours)., Competitive salary, Flex Income Plan, high-end company car, group & hospitalisation insurance and strong work-life balance (hybrid, flexible hours).