Firmware Engineering Specialist III- Day shift

Enterprise Customer Joint Qualification (ECJQ) validates enterprise-class disc drive storage solutions in server and storage appliances for some of the largest U.S. and international OEMs. As an Engineering Specialist III, you will work in a challenging, time-sensitive engineering environment supporting disc drive firmware testing and system integration. You will be responsible for equipment installation, maintenance, and testing across multiple products during various phases of firmware development and customer qualification.

We are seeking an Engineering Specialist III to join our Shakopee, MN software test engineering team. This position reports to the Sr. Engineering Manager and is part of the Software and Firmware Engineering organization, supporting challenging customer qualification projects. About the role - you will:

• Use Linux and Windows operating systems in the operation of enterprise server systems for manually executed and automated testing.
• Install Linux or Windows operating systems, reconfigure test system hardware and software, download upgrades, install drivers, update server BIOS and system firmware, configure networks, install test software, and work with RAID storage configurations.
• Assist with preparation of drives for testing, through drive kitting, firmware downloads, format configurations, security activation, and labelling.
• Support will be for both SAS (Serial Attached SCSI) as well as SATA drives.
• Support engineers during disc drive failure analysis by gathering system and drive logs or setting up analysis tools. Follow procedures and work instructions to monitor testing in progress across 200 or more test servers.
• Actively work with several engineers of various roles within the ECJQ and Firmware departments.
• Assist other teams with lab equipment and drive needs.
• Support general lab operations by managing a test drive inventory of 5,000 or more-disc drives and promoting a clean, efficient, and safe workspace in the test lab.
• Troubleshoot and resolve failures detected internally or in the customer systems.
• Apply your knowledge of embedded software and your experience of best practice software development methods.
• Work eight-hour day shifts, Monday through Friday. The preferred schedule is 8 a.m. to 5 p.m., but the schedule is negotiable. Occasional weekday or Saturday overtime may be required at Seagate’s discretion and is subject to change.

• A collaborative team player with a growth mindset
• Strong work ethic
• Creative and driven
• Strong communication skills
• Able to troubleshoot complex problems
• Able to work independently, with minimal supervision
• Able to multitask and prioritize work
• Comfortable managing assignments from multiple team members

Your experience includes:

• Experience working in a test or production department, including equipment maintenance.
• Experience troubleshooting host operating systems, test software, system hardware, cabling, fixtures, and/ or related equipment.
• Experience using Linux and Windows operating systems.
• Experience with Microsoft Office, SharePoint, and related applications.
• Prior experience in the mass storage industry.
• Knowledge of hard drive handling, connectivity, and troubleshooting.

The estimated base wage range for this position is $24.94 - $35.66/hr. The individual base wage is based on work location and additional factors, including job-related skills, experience, and relevant education or training.

Seagate offers comprehensive benefits to its eligible employees, including, but not limited to, medical, dental, vision, and life insurance, short- and long-term disability, eligibility to participate in discretionary bonus program, 401(k), employee stock purchase plan, flexible and dependent care spending accounts, and health care spending accounts. Seagate also offers paid time off, including 12 holidays, 120 hours of vacation, a minimum of 48 hours of paid sick leave, and 16 weeks of paid parental leave. The benefits for this position are based on a full-time schedule for a full calendar year and may differ depending on work location and tenure with the Company.

Our Shakopee campus is located 25 minutes southwest of Minneapolis in a setting with a rural vibe - it overlooks a horse racing track and stables, yet it has great entertainment venues close by as well. With wide-open spaces, the campus has plenty of space for running, biking, shooting some hoops or playing volleyball over lunch. If working out is your thing, the on-site fully equipped fitness center hosts wellness programs, tournaments and group workouts. Hungry? Seagate offers an on-site cafe with freshly sourced foods and specialty coffees, or if you prefer, drive to one of many restaurants just minutes away.