NICE CXone Cognigy Agentic AI Developer

Visa Type: USC / GC Only Must-Have Skills: Cognigy.AI Platform Development NICE CXone / NICE Mpower Agentic AI Solutions Conversational AI, Virtual Agents & Chatbot Development NLP, NLU, Intent & Entity Design Dialogue Management & Conversational Design Voice Bot & Digital Customer Experience Solutions JavaScript, Node.js & Python Development REST APIs, Webhooks, JSON & XML Integrations GenAI / LLM Platforms (Azure OpenAI, OpenAI GPT, Vertex AI) AI-Powered Customer Service & Contact Center Solutions Git, DevOps & CI/CD Tools Preferred Experience: Experience designing and developing Cognigy.AI conversational solutions Experience building AI-powered virtual agents for voice and digital channels Experience integrating Cognigy.AI with NICE CXone, Salesforce Agent Voice, ServiceNow, CRM, and enterprise platforms Experience configuring Agent Assist, Knowledge AI, Virtual Agents, and AI-driven customer journeys Experience developing API/middleware components and supporting testing, tuning, deployment, and production support Experience with enterprise contact center workflows and customer experience platforms Education: Bachelor’s Degree in Computer Science or related field preferred. Tech Stack: Cognigy.AI | NICE CXone | NICE Mpower | Agentic AI | Conversational AI | Virtual Agents | Chatbots | NLP | NLU | Intent & Entity Recognition | Dialogue Management | Voice Bots | Digital Customer Experience | JavaScript | Node.js | Python | REST APIs | Webhooks | JSON | XML | Generative AI | LLMs | Azure OpenAI | OpenAI GPT | Vertex AI | Git | DevOps | CI/CD | Salesforce | ServiceNow | CRM Integration | Contact Center AI

• $90,000-150,000 per year