Application Analyst - Patient Access

Remote Position (FL Only) This is a remote position - incumbents, who reside in Florida only, may work at home. There may be occasional situations that require work to be performed on-site at an assigned Lee Health location., The Application Analyst Patient Access responsibilities may include, but are not limited to:

• Responsible for the build, testing, and ongoing support of Epic Cadence, Referrals, and/or Prelude applications.
• Serve as the primary Patient Access resource for new Ambulatory Department initiatives.
• Provide daily project support, implement enhancements, and respond to incident tickets.
• Serve as a subject matter expert on assigned project teams, including developing test scripts, conducting testing, supporting application upgrades, and assisting with project go-lives.
• Collaborate with operational leaders and other IT application teams to assess workflow needs related to projects and enhancement requests.
• Utilize analytical skills to design, build, test, and implement solutions that meet the needs of the organization.

Additional Experience RequirementsEpic certification in Cadence, Prelude, or Referrals is preferred. Relevant experience in scheduling, registration, or referrals may be considered in lieu of certification.Additional Experience PreferencesExperience with Epic upgrade cycles and change management.Proven experience with departmental onboarding and workflow analysis.Strong understanding of appointment scheduling, registration, and referral management.Ability to work independently and manage multiple priorities in a fast-paced environment.Education RequirementsBachelors degree preferred; will accept 5+ years of relevant experience in lieu of a degree.Experience Requirements1+ years of experience in Information Systems Management preferred.Licensure RequirementsNo Florida licensure required.Certification RequirementsEpic Cadence PreferredEpic Prelude Preferred

Do you want to join a health system dedicated to helping people live healthier, happier lives? Lee Health is the place for you. Our mission is to be a trusted partner, empowering healthier lives through care and compassion.