IoT TMS Support Engineer (Terminal Management System)

• Support and troubleshoot Terminal Management System (TMS6 / TMS7).
• Perform command-line operations, log analysis, service and process management in Linux / Red Hat.
• Execute basic queries, transaction and data validation in MySQL.
• Troubleshoot application, system, and integration issues in an OT environment.
• Participate in incident management including issue triage, troubleshooting, and resolution.
• Handle P1 / P2 incidents and participate in bridge calls.
• Conduct root cause analysis (RCA) and implement corrective / preventive actions.
• Coordinate with third-party vendors for issue resolution and tracking.
• Work within ITSM processes (incident, escalation, communication, closure).
• Be flexible to work in US/night shifts.

Requirement/Must Have:

• 10+ years of experience in IT Infrastructure.
• Willing to participate in rotational on-call support.
• Hands-on experience troubleshooting, configuring, and supporting PLC and HMI systems., * Knowledge of OT integrations & transaction flow (Toptech, Tabs/TDS, Digi, Railman).
• Experience with FactoryTalk View SE and Inductive Automation Ignition.
• Experience supporting Terminal Automation Systems (Top tech TMS) and/or Operational Technology (OT) environments.

bp

• Houston, TX

• $94,500-135,000 per year Job Family Group: Engineering Group Job Description: About Archaea bp is committed to investing in lower carbon energy so we can meet our ambition to reach net zero by 2050. …

• 13 days ago +