Support Center Technician I

University of Vermont

Williston, VT, United States

4 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Starter

Experience required

1 year minimum

Compensation

$43,992.0 - $55,328.0

Working hours

Shift work

Job source

www.careerjet.com

Tech stack

Health Informatics PC Tools Data Logging Information Technology

Job description

This position is responsible for providing remote technical and general computer support to all users of the organization’s computer systems. Responsibilities include software/hardware support, a general understanding of all Information Technology supported applications, a more in-depth understanding of the general desktop tools, the ability to troubleshoot a wide variety of problems, the use of remote troubleshooting tools, the accurate logging of all support requests, incident escalation, and coordination of services with other Information Technology staff. Individuals provide front line support for a large number of applications in a complex technological environment., Title: TSG Support Technician with Driving Location: Williston, VT Duration: 0-3+ Months Shift: 1st Shift (8:00am to 4:30pm) Pay Rate: $21.15-$ 26.60/Hour on w2. Duties: Pro…

6 days ago

Requirements

Associate’s degree in a relevant field or equivalent technical certification and experience combination. Experience: 1 year experience working within the IT field in a technical support capacity. Healthcare IT support experience preferred.

Benefits & conditions

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