Software Engineer
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Job description
| Software Engineer | Production Support, Reporting and AI Workflows | Remote | Up to $140K + Quarterly Bonus, * Own production support questions and engineering escalations for the JAX platform |
- Serve as the engineering lead during critical production incidents and urgent platform issues
- Investigate root causes instead of applying temporary fixes
- Identify recurring issues, system patterns, and opportunities for permanent platform improvements
- Develop, maintain, and optimize quarterly metrics and reporting within JAX
- Respond to business reporting requests and translate business questions into accurate technical solutions
- Write and optimize SQL queries for reporting, analysis, and data extraction
- Use Amazon Athena and related data tools to retrieve and analyze business information
- Validate data and ensure the completeness and accuracy of reports
- Support the heavier reporting workload associated with the close of each quarter
- Identify recurring reporting activities that can be automated
- Build solutions that improve reporting consistency, speed, and scalability
- Assist with development projects that enhance AI workflows within JAX
- Help connect JAX capabilities with external business development efforts across the company’s technology stack
- Use Codex, Claude, and similar development tools to increase productivity without sacrificing code quality
- Collaborate with business stakeholders to define requirements and deliver practical solutions
- Document production issues, findings, reporting logic, and implemented solutions
- Contribute to platform improvement projects and gradually take on architecture related responsibilities
Requirements
- Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related field is preferred, or equivalent professional experience
- Minimum 2 to 3 years of professional software engineering experience
- Hands on software development experience using Go
- Experience developing or supporting APIs using GraphQL
- Strong SQL skills, including complex data extraction, validation, troubleshooting, and reporting
- Experience with Amazon Athena or comparable cloud based data querying tools
- Experience supporting production applications and responding to critical technical incidents
- Strong background in root cause analysis and resolving recurring platform issues
- Experience translating business questions into reliable reports and data solutions
- Proven ability to validate reporting accuracy and communicate findings to business stakeholders
- Experience using Codex, Claude, or comparable AI development tools to expand individual engineering capacity
- Ability to balance urgent production support needs with planned development and reporting work
- Availability to support increased reporting demands around the close of each quarter
- Willingness to complete a coding assessment before interviews
- Interest in solving complex technical puzzles and contributing to future architecture initiatives
Benefits & conditions
Salary: $125,000 - $140,000 per year, * Competitive Compensation: Up to $140,000 base salary, depending on experience
- Quarterly Bonus: Eligible for an individual contributor bonus paid quarterly
- Remote Work Environment
- Comprehensive Benefits: Company covers 100% of employee healthcare costs and 50% of dependent costs
- AI Forward Culture: Use tools such as Codex and Claude to increase engineering capacity, accelerate development, and improve quality
- High Impact Ownership: Lead production support and reporting initiatives for a proprietary business critical platform
- Technical Growth: Contribute to platform development, AI workflow enhancements, and future architecture initiatives
- Challenging Work: Join a team that values curiosity, puzzles, root cause analysis, and lasting solutions
- Business Visibility: Partner directly with stakeholders to solve operational and reporting challenges across the organization
About the company
Founded nearly a decade ago and based in Newport Beach, California, with a nationwide remote workforce, we are a fast-growing recruiting and technology company transforming how businesses identify and hire talent. Our proprietary platform, JAX, combines sophisticated technology, automation, and data with the expertise of proven recruiting professionals. We foster an AI-forward engineering culture where people are encouraged to solve difficult problems, challenge existing processes, and build technology that creates measurable business impact.
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