Sr. Data Analyst

Position does not offer immigration sponsorship or support, including F-1 STEM OPT extension support

Manages data operations solutions and services, and acts as the primary contact for Data Operations Center stakeholders / internal customers / clients regarding daily service delivery and overall satisfaction. Establishes and maintains quality standards for existing products and services.

What you will do

• Developing intelligent, insightful reporting on the key drivers of our business and our ability to orchestrate customer success
• Partnering with internal stakeholders across Data Operations Center ecosystem and disciplines to share findings from deep dive analysis, particularly opportunities for quality improvements and cost savings
• Present recommendations to leadership that drive improvement of the data quality customer experience and overall health of Data Operations Center operations
• Drive effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format
• Partner with internal teams on enterprise growth initiatives by providing pro-active analysis and recommendations that align to Operations initiatives
• Demonstrate leadership capabilities to junior team members
• Collaborating with Operations Management teams to implement solutions that enrich customer experience

• Must have a Bachelor’s degree (Technology and/or Data Analytics field preferred)
• Minimum 5-7 years of related Data Quality and/or Data Analysis experience.
• 4+ years of Project management experience
• 4+ years of Pyramid and Spotfire application experience needed
• Demonstrated proficiency with Microsoft Office suite/Google Suite
• Thorough understanding of the enterprise applications and the ones the team utilizes
• High performance track record
• Must possess strong analytical thinking skills
• We believe great things happen when teams connect. Our schedule is built around 4 days of high-impact, in-office collaboration (Monday-Thursday), paired with Friday Flexibility to wrap up your week remotely.

What could set you apart

• Ability to dissect complex issues, identify root causes and suggest immediate
• Demonstrated leadership abilities
• Proven decision making skills
• Team Leader
• Demonstrated ability to solve unique client complex issues
• Excellent time management and organizational skills
• Strong verbal and written communication skills
• Strong decision making and analytical abilities
• Strong presentation skills
• Ability to successfully juggle multiple projects concurrently