Cloud Solution Engineer

Are you passionate about Kubernetes, cloud technologies, and solving real-world challenges? We are looking for a Cloud Solution Engineer to join our team, where youll work hands-on with clouds like AWS, Azure, with Kubernetes, helping customers design, deploy, and integrate our cloud-native platform into their ecosystems. In this role, you won’t just be managing infrastructure-you’ll be a trusted advisor, collaborating with customers to tackle complex deployments, optimize their environments, and ensure seamless integrations. If you thrive in a dynamic environment where innovation meets customer success, this is the opportunity for you!

What will you do?

• Support the integration - Support the integration, installation, and operation of our cloud-native platform within their existing ecosystems, ensuring smooth deployments.
• Contribute to the Evolution - Contribute to the evolution of our platform by improving Helm charts, Terraform providers, observability dashboards, and documentation.
• Assist in SaaS Development - Collaborate with our infrastructure teams to evolve our SaaS platform, and assist in designing and implementing solutions on AWS, Azure, and our Terraform ecosystem.
• Advance Kubernetes Operations - Improve and optimize our Kubernetes infrastructure and ecosystem, built on top of various CNCF projects, Flux GitOps, and GitHub Actions, ensuring efficient and automated operations.
• Leverage Observability - Utilize our Grafana, Loki, Mimir, and Tempo observability stack to gain deep insights into our cloud-native platform, helping both our team and our customers unlock its full potential.
• Leverage AI-powered tools and assistants - Leverage AI-powered tools and assistants daily to accelerate infrastructure operations, automate routine tasks, and streamline coding and troubleshooting.

• Experienced at Kubernetes and cloud ecosystems (AWS, Azure), with a drive to deepen expertise in networking, security, and automation.
• A proactive learner with a problem-solving mindset, eager to tackle technical challenges and optimize cloud-native environments while growing with the team.
• Effective communicator capable of explaining technical concepts related to cloud ecosystems and Kubernetes to support customer success during implementations.
• A team player with a proactive approach, Collaborate proactively with solution architects, sales engineers, and customer engineering teams to ensure smooth integrations and drive impactful results.
• A strong advocate for AI-augmented engineering, comfortable integrating AI tools into your daily workflow to maximize efficiency and problem-solving.

It is nice if you have

• Experience with observability tools like Grafana, Loki, Mimir, and Tempo to monitor, troubleshoot, and improve cloud-native systems.
• A strong Infrastructure as Code background, comfortable working with Terraform, Helm, and GitOps tools for reproducible and scalable infrastructure.
• The ability to write technical articles, blog posts, and case studies, sharing insights and best practices with the broader community.
• 2+ years of experience operating production environments in the cloud or Kubernetes, focusing on reliability and scalability.
• Experience with AI-integrated development workflows or building/using AI agents to enhance productivity., Amazon Web Services (AWS), Artificial Intelligence (AI), Artificial Intelligence (AI) Agents, Automation, Best Practices, Blog, Cloud Computing, Communication Skills, Customer Support/Service, Data Analysis, Documentation, Ecosystems, Embedded Systems, GitHub, Identify Issues, Microsoft Windows Azure, Network Security, Operational Improvement, Operations Management, Problem Solving Skills, Production Systems, Reporting Dashboards, Sales/Support Engineering (SE), Software Engineering, Software as a Service (SaaS), Solution Sales, Team Player, Technical Support, Writing Skills

At GoodData.AI, we’re building the future of agentic AI for data intelligence.

Our full-stack data intelligence platform empowers companies to turn raw data into real business impact - from agentic AI apps to embedded analytics that scale securely and seamlessly. With GoodData.AI, organizations don’t just analyze data, they monetize it.

But what really sets GoodData.AI apart is our mission: to put intelligence wherever decisions are made. That’s why we’ve built a platform that’s AI-native, composable, and built for the way modern enterprises work.