Platform Manager D2C UK

Experteer Overview As Platform Manager in Mondelēz’s D2C ecosystem, you own the platform roadmap and drive value delivery across Marketing, Sales & eCommerce. You shape demand, coordinate cross-functional delivery, and ensure secure, compliant platform operations. You’ll partner with external partners, manage vendor governance, and translate business needs into scalable technology solutions. This role offers impact on the UK&I D2C growth and the broader product-centric operating model. You’ll thrive in a collaborative, fast-paced environment that values delivery and governance. Pay / Benefits * Own the D2C platform roadmap, backlog prioritization, and delivery outcomes with stakeholders * Define and track OKRs and KPIs aligned to product stream and delivery commitments * Ensure platform services meet consumer and business demands; monitor performance and availability * Shape, validate, and prioritize demand (epics and user stories) based on value and feasibility * Coordinate with Platform Engineers and external partners to deliver incremental value via agile ceremonies * Participate in Product Council and Platform Council to align dependencies and surface risks * Review requirements for technical merit/feasibility with solution architects; deliver estimates * Maintain platform technical direction with Platform Architect; ensure EA standards * Oversee integrations (payments, SAP, CRM/Consumer Data, web services, content systems) * Provide guidance to stakeholders on how tech enables ecommerce goals * Identify technology opportunities; surface security/regulatory changes as opportunities * Be privacy, security, and controls steward for all digital/ecommerce scope * Manage vendor governance, performance, and commercial oversight with external partners * Monitor production services; drive platform evolution and adherence to governance and Agile ways of working Tasks * Bachelor’s degree or equivalent industry experience * Experience as Platform Manager, Technical Product Manager, or Product Owner in a product-centric IT model * Strong Digital/eCommerce experience with D2C/B2C platforms and ecosystems * Ability to own backlog, define OKRs, and drive delivery through Agile ceremonies * Experience managing external delivery partners and vendor relationships * Knowledge of supply chain, finance, consumer data, payment gateways, and marketing tech in ecommerce * Excellent communicator with collaborative, problem-solving mindset * Strong interpersonal skills: teamwork, facilitation, negotiation; high emotional intelligence * Comfort operating within governance frameworks (Product/Platform Councils, Quarterly Planning) * Willingness to learn new technologies and stay updated on security/regulatory changes Key requirements *

data, Engineers and external partners to deliver incremental value via agile ceremonies * Participate in Product Council and Platform Council to align dependencies and surface risks * Review requirements for technical merit/feasibility with solution architects; deliver estimates * Maintain platform technical direction with Platform Architect; ensure EA standards * Oversee integrations (payments, SAP, CRM/Consumer Data, web services, content systems) * Provide guidance to stakeholders on how tech enables ecommerce goals * Identify technology opportunities; surface security/regulatory changes as opportunities * Be privacy, security, and controls steward for all digital/ecommerce scope * Manage vendor governance, performance, and commercial oversight with external partners * Monitor production services; drive platform evolution and adherence to governance and Agile ways of working Tasks * Bachelor’s degree or equivalent industry experience * Experience as Platform Manager, Technical Product Manager, or Product Owner in a product-centric IT model * Strong Digital/eCommerce experience with D2C/B2C platforms and ecosystems * Ability to own backlog, define OKRs, and drive delivery through Agile ceremonies * Experience managing external delivery partners and vendor relationships * Knowledge of supply chain, finance, consumer data, payment gateways, and marketing tech in ecommerce * Excellent communicator with collaborative, problem-solving mindset * Strong interpersonal skills: teamwork, facilitation, negotiation; high emotional intelligence * Comfort operating within governance frameworks (Product/Platform Councils, Quarterly Planning) * Willingness to learn new technologies and stay updated on security/regulatory changes Key requirements *