(Native Slovak) Chat Support Consultant, Crypto (Remote)

(native Slovak)Chat Support Consultant, crypto (Remote)1 week ago Be among the first 25 applicantsGet AI?powered advice on this job and more exclusive features.Who are we?SupportYourApp is a global Support?as?a?Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since ** to deliver secure customer and technical support.We operate globally, supporting clients in 60 languages across diverse industries.Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.What you will do:Deliver outstanding customer support in crypto trading via live chat and email, promptly addressing inquiries and complaintsBuild strong and lasting customer relationshipsHandle customer inquiries and feedbackProvide valid, accurate information and solutions to customer requestsMaintain up?to?date knowledge of the company’s trading platform and general market conditionsUnderstand customers’ needs and deliver constructive feedback to the management teamContinuously seek ways to improve team performance and work efficiencyBe part of a fast?paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidaysWhat you need to succeed in this role:Native Slovak speaker and excellent English communication skills (at least C1 level)At least 6?12 months of live chat support experience, preferably in crypto or financial servicesBasic financial knowledge or

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.What you will do:Deliver outstanding customer support in crypto trading via live chat and email, promptly addressing inquiries and complaintsBuild strong and lasting customer relationshipsHandle customer inquiries and feedbackProvide valid, accurate information and solutions to customer requestsMaintain up?to?date knowledge of the company’s trading platform and general market conditionsUnderstand customers’ needs and deliver constructive feedback to the management teamContinuously seek ways to improve team performance and work efficiencyBe part of a fast?paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidaysWhat you need to succeed in this role:Native Slovak speaker and excellent English communication skills (at least C1 level)At least 6?12 months of live chat support experience, preferably in crypto or financial servicesBasic financial knowledge or