Escalation Engineer

Being an Escalation Engineer at Criteo means that you are the R&D frontline, which is challenging on many aspects. You will have to: · Assess the importance of issues reported on Criteo infrastructure · Troubleshoot complex issues and coordinate cross-team efforts to mitigate them · Suggest and help implement best practices and measures so that incidents only happen once, and never again · Make technical decisions that have a direct impact on business and financial revenues · Ensure the continuity of the service with on-call responsibilities What you could work on: · Handle a major failure on an application over the week-end · Drive postmortems meetings and be a key player in non-recurrence plans · Innovate and find new ways to detect automatically the origin of incidents

· A strong liking of investigation · A sound knowledge of platforms at scale · Being a quick learner · Not afraid of changes · Great communication skills: be able to give the right level of information · Prior coding experience (Python, Scala, C#, JSON, SQL, etc.) Bonus points · Prior knowledge of advertising ecosystem · Experience in incident management · Experience with on-call shifts · Knowledge of and interaction with infrastructure · Experience with monitoring systems