Infrastructure Engineer Lead - NonStop Software...

This job is responsible for infrastructure tool/service designs within technical domains in accordance with architectural governance, standards and policies. Key responsibilities include facilitating deployment of tools/services by leading others in solution development, maintenance of templates, playbooks and automation used during implementation. Job expectations include demonstrating expertise within technical domains, decomposing issues or objectives into work units, advancing efficient solution delivery practices, and promoting exceptional design, engineering and organizational practices.

Responsibilities:

• Confirms that application and business requirements have been translated into technical definitions, reference models, blueprints, and playbooks to guide development and integration of technology solutions

• Contributes to the creation/selection of functional and non-functional product evaluation requirements within and across domains

• Reviews and may develop software solutions to address manual and repeatable work or inefficient processes

• Reviews and guides the evaluation of reference models, blueprints, playbooks and the execution of on-site evaluations of third-party products being considered for firm adoption

• Mentors and assists Infrastructure resources on infrastructure service along with application integration validation methods and tools to ensure that technology solutions comply with enterprise system design and engineering standards

• Promotes an inclusive and healthy working environment and help to resolve organizational impediments/blockers

• NonStop Technical Support - OS, Coldloads, Safeguard, TAL, FUP, PUP, SCF, Backups, Expand, Xypro: XAM, XAC, Compliance Pro

• Operational and Engineering Support role working on messaging middleware.

• Play a key role between Production and Development teams.

• Define, automate, and maintain support processes for data validation, entitlements integration, upgrades.

• Optimize existing solutions and architectures.

• Contribute to the design of resilient messaging architectures for low latency/high throughput use cases.

• Should be able to adopt new skills and willing to upgrade skill.

• Strong knowledge on Protocols such as TCP/IP, SSL/TLS, SSH, SFTP, etc.

• The candidates should be well versed in diagnosing issues and problems that arise in large multi-datacenter multi-tiered application environments.

• Provides subject matter expertise and consulting services on a range of technologies, contributing to the technology strategy for end-to-end engineering solutions and providing feedback to the architecture teams.

• Follows reference models, blueprints, and playbooks to ensure the design is compliant.

• Assists in translating business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies.

• Assists Technical Analysts by ensuring system design technology solutions comply with enterprise system design and engineering standards.

• Develops software solutions to address manual and repeatable work or inefficient processes.

• Supports an inclusive and healthy working environment., Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

View your “Know your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) “ poster.

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

• 2- 4 years’ experience working in a UNIX/Linux production environment with hundreds of hosts

• Minimum 4 years’ experience programming in Perl, Python, Bash or any C derivative (C++, Java)

• 2 - 4 years’ Experience in data structures & databases (SQL & No SQL)

• HSM support - Utimaco and Futurex

• Should be able to coordinate with application and infrastructure teams during releases and implement the tasks.

• Assisting with tracking and managing vendor support tickets, and be able to work with a team to triage and resolve urgent production issues

• Experience with and participation in on-call support for the production environment.

• Experience with troubleshooting production applications.

• Excellent communication skills (both written and oral).

• Excellent documentation skills in MS Office, MS Visio and MS Project.

Knowledge and experience should include:

• Linux

• Windows

• General Information Security concepts.

• Copilot

• JAVA

• Trouble Shooting

• Problem Solving

Desired Qualifications:

• Automation with Ansible

• Experience using Git, Bitbucket, Jira, Wiki

• Basic knowledge of Middleware (AMPS, MQ, Kafka) and Platform OS (Windows, Unix)

• Programming experience interfacing with web and backend system interfaces

• Supporting multiple authentication methods (i.e. Kerberos, SiteMinder)

• Have a computer science degree or something equivalent.

Skills:

• Analytical Thinking

• Application Development

• Production Support

• Risk Management

• Solution Design

• Automation

• Business Acumen

• DevOps Practices

• Solution Delivery Process

• Stakeholder Management

• Adaptability

• Architecture

• Innovative Thinking

• Project Management

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!, Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.