Salesforce Administrator, Fundraising Systems

Earthjustice Legal Defense Fund
Chicago, IL, United States
3 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Working hours
Regular working hours

Tech stack

Artificial Intelligence Data Analysis Cloud Computing Data Cleansing Data Integrity Data Warehousing Automation of Marketing Release Management Salesforce.Com

Job description

Experteer Overview In this role you enable and govern Earthjustice’s fundraising CRM as we migrate to Agentforce for Nonprofits and grow a robust, integrated tech ecosystem for 100+ users. You will partner with Development, IT, and Communications to stabilize data, automate processes, and support reporting and dashboards that inform fundraising strategy. The role blends project-based migration work with long-term administration to sustain scalable, user-friendly solutions. You’ll contribute to a mission-driven environment that values collaboration, inclusion, and excellence. Compensation / Benefits * System Stewardship & Governance: manage permissions, security, sandbox/release discipline, data integrity, and change control for Agentforce for Nonprofit; perform data hygiene and monitoring. * Automation & Data Quality: build lightweight automations (Flows, validation rules, page layouts, reports, AI agents) with a long-term, sustainable approach. * Collaboration: partner with data and system owners to ensure consistent data practices across teams. * User Enablement & Adoption: design and deliver training, office hours, and documentation; translate recurring questions into UX improvements and guides; foster self-service reporting culture. * Reporting, Analytics & Build Support: design and maintain reports/dashboards for pipeline, activity, results; manage transition from implementation to internal ownership; assess third-party integrations and maintain ecosystem health. * Business Process Documentation & Enablement: translate needs into clear requirements, document fundraising processes (moves management, direct marketing, segmentation, foundation relations, prospect development); steward constituency data model. * Ongoing Learning: pursue professional development and share knowledge across the team. Tasks * 5+ years of Salesforce experience * 3+ years administering Salesforce with 100+ users in a complex, multi-team environment * Experience with change and release management (sandboxes, testing, documentation) * Ability to translate business needs into system changes (requirements gathering, user stories) and create admin documentation * Nonprofit or fundraising CRM experience and complex data models preferred (households, giving credit, moves management) * Experience with implementation consultants or vendors and governance * Strong judgement on automation vs. customization; future-proofing the ecosystem * Preferred: Salesforce Nonprofit Cloud, ALM tooling, marketing automation exposure, Data Cloud (Data 360) and data warehouse integrations * Collaborative and consultative mindset; ability to align stakeholders with competing priorities * Commitment to Earthjustice values: Justice, Excellence, Inclusion, Partnership Key requirements * competitive salary * excellent benefits * casual and congenial work environment * remote/hybrid work options * salary ranges by location * opportunity to influence mission-driven tech ecosystem

Requirements

_ system owners to ensure consistent data practices across teams. * User Enablement & Adoption: design and deliver training, office hours, and documentation; translate recurring questions into UX improvements and guides; foster self-service reporting culture. * Reporting, Analytics & Build Support: design and maintain reports/dashboards for pipeline, activity, results; manage transition from implementation to internal ownership; assess third-party integrations and maintain ecosystem health. * Business Process Documentation & Enablement: translate needs into clear requirements, document fundraising processes (moves management, direct marketing, segmentation, foundation relations, prospect development); steward constituency data model. * Ongoing Learning: pursue professional development and share knowledge across the team. Tasks * 5+ years of Salesforce experience * 3+ years administering Salesforce with 100+ users in a complex, multi-team environment * Experience with change and release aa aaaaaaF_ (sandboxes, testing, documentation) * Ability to translate business needs into system changes (requirements gathering, user stories) and create admin documentation * Nonprofit or fundraising CRM experience and complex data models preferred (households, giving credit, moves management) * Experience with implementation consultants or vendors and governance * Strong judgement on automation vs. customization; future-proofing the ecosystem * Preferred: Salesforce Nonprofit Cloud, ALM tooling, marketing automation exposure, Data Cloud (Data 360) and data warehouse integrations * Collaborative and consultative mindset; ability to align stakeholders with competing priorities * Commitment to Earthjustice values: Justice, Excellence, Inclusion, Partnership Key requirements * competitive salary * excellent benefits * casual and congenial work environment * remote/hybrid work options * salary ranges by location * opportunity to influence mission-driven tech ecosystem

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