Coordinator, System Joint Replacement Program, Full time, Days (Internal Candidates Only)

The System Joint Replacement Program Coordinator is a non-clinical position responsible for system-wide coordination, quality oversight, data management, regulatory reporting, registry administration, and performance improvement for the Joint Replacement Programs at PIH Health Whittier Hospital (PHWH), PIH Health Downey Hospital (PHDH), and PIH Health Good Samaritan Hospital (PHGSH). The incumbent collaborates with multidisciplinary stakeholders to standardize processes, monitor outcomes, maintain regulatory compliance, and support strategic initiatives. This position does not provide direct patient care or require clinical licensure. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

• Ability to perform job related activities utilizing correct body mechanics
• Excellent attention to detail
• Excellent customer service orientation
• Excellent analytical skills
• Excellent communication skills

• Advanced Windows and Microsoft Office applications skills preferred Required Experience

• 3 years experience interacting with patients in a healthcare setting
• Experience in working with orthopedic registries and accreditation bodies
• High School Diploma or GED required
• Qualifications
• Ability to perform job related activities utilizing correct body mechanics
• Excellent attention to detail
• Excellent customer service orientation
• Excellent analytical skills
• Excellent communication skills
• Advanced Windows and Microsoft Office applications skills preferred