Contract - IT Asset Management Engineer (Hardware)

Deloitte
London, UK
about 1 month ago
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Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours

Tech stack

Microsoft Software Hardware Asset Management

Job description

We are looking for a proactive and customer-focused IT Engineer specialising in Hardware Asset Management to join our Tech Bar team in London. This is an excellent opportunity for someone with a strong administrative background, good attention to detail, and an interest in technology, particularly Microsoft products. We are keen to meet candidates who are eager to learn and develop. Previous hardware asset management experience would be advantageous but is not essential, as full training will be provided. Candidates do not need to come from a specific industry background, but they must demonstrate a willingness to learn, strong customer service skills, and the ability to work accurately in a fast-paced environment. Key responsibilities

  • Provide front-line support through the Tech Bar Hardware Asset Desk, including asset and peripheral fulfilment, ticket management, mailbox monitoring and colleague support.
  • Support the full asset lifecycle, including stock control, stocktakes, asset tracking, record maintenance and redeployment of repaired devices.
  • Coordinate asset returns, collections, shipments, leaver returns, packaging and courier liaison activities.
  • Deliver dedicated office-based support for Deloitte UK’s IT Asset Management function across London office locations.
  • Assist with increasing demand for Tech Bar and Hardware Asset Management services, ensuring a high-quality service for colleagues., 1. Delivery of Tech Bar Hardware Asset Desk support, including user-facing asset and peripheral fulfilment, ticket updates and mailbox management. 2. Delivery of asset lifecycle and stock control support, including stocktakes, asset movement, record updates and redeployment of repaired devices. 3. Delivery of asset return, collection and shipment coordination, including leaver returns, user collections, packaging and courier desk liaison.

Requirements

  • Strong administrative and organisational skills
  • Good knowledge of Microsoft products
  • Excellent attention to detail
  • Strong customer service and communication skills
  • A positive attitude and willingness to learn
  • Has experience working in a fast paced environment
  • Hardware asset management experience is beneficial but not essential

About the company

As a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies (‘PSCs’). All Associates must contract under PAYE arrangements through a Deloitte approved ‘Employment Company’ (aka ‘umbrella company.’)

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