Software Engineer Lead

Experteer Overview In this role you will lead efforts to ensure the reliability, performance, and availability of PNC’s enterprise platforms. You will work with Site Reliability Engineering to diagnose issues, enhance monitoring, and drive automation in production. You will partner with cross-functional teams to improve system stability and incident response. This is an opportunity to shape operational excellence in a large banking tech environment and impact how customers experience technology at scale. Compensation / Benefits * Monitor system health, performance, and availability using observability data * Perform advanced troubleshooting across infrastructure, applications, and servers (Linux/Windows) * Develop and maintain automation scripts to boost efficiency * Contribute to dashboards, alert tuning, and monitoring enhancements * Document incidents, root cause analyses, and runbooks * Collaborate with engineering and SRE teams to improve reliability and stability * Execute and improve operational procedures and production support processes Tasks * Extensive Windows Server administration experience * Advanced PowerShell scripting skills * Experience with automation, scalable infrastructure, and production support * Strong troubleshooting and root cause analysis abilities * Ability to work independently and mentor junior team members * Good analytical, problem-solving, and communication skills * Familiarity with Linux and Windows environments * Experience with IT operations and production environments Key requirements * medical/dental/vision coverage * life insurance and disability protection * 401(k) with PNC match; pension and stock purchase plans * educational assistance * wellness program with incentives * paid holidays and vacation days

improve operational procedures and production support processes Tasks * Extensive Windows Server administration experience * Advanced PowerShell scripting skills * Experience with automation, scalable infrastructure, and production support * Strong troubleshooting and root cause analysis abilities * Ability to work independently and mentor junior team members * Good analytical, problem-solving, and communication skills * Familiarity with Linux and Windows environments * Experience with IT operations and production environments Key requirements * medical/dental/vision coverage * life insurance and disability protection * 401(k) with PNC match; pension and stock purchase plans * educational assistance * wellness program with incentives * paid holidays and vacation days