ServiceNow Certified Master Architect

Advising Dashboard Operations Leadership Consulting Automation ServiceNow Adjudication Data Privacy Communication Case Management Data Governance SAP Applications People Analytics Experience Design Workday (Software) SAP SuccessFactors Workflow Management Information Privacy HR Service Delivery Knowledge Management Artificial Intelligence Self Service Technologies Software As A Service (SaaS) Platform As A Service (PaaS) Ethical Standards And Conduct ServiceNow Certified Master Architect (CMA), * As a ServiceNow Subject Matter Expert with deep experience in Human Resources Service Delivery (HRSD), you will devise strategies, design, implement, and optimize HR solutions for clients using the ServiceNow platform

• Translate complex HR business needs-including employee lifecycle events, case management, and employee experience-into integrated ServiceNow HRSD solutions to address client requirements
• Lead and design ServiceNow platform HRSD solutions, including: HR Case Management, Employee Service Center (ESC), Lifecycle Events, Knowledge Management, & Document Management
• Configure and extend ServiceNow solution components to automate HR processes, workflows, integrations, and reporting
• Provide technical guidance on ServiceNow HRSD best practices, including employee experience design, automation, and platform governance
• Design and implement employee-facing experiences, including self-service portals, Virtual Agent, and omnichannel HR support
• Architect and support integrations with enterprise HR systems such as Workday, SAP SuccessFactors, or Oracle HCM
• Design HR analytics, dashboards, and reporting capabilities to provide insights into workforce operations and service performance
• Ensure alignment with HR data privacy, security, and compliance requirements, including role-based access and data protection strategies
• Collaborate with HR leadership, HR business partners, and IT stakeholders to understand workforce needs and deliver effective HR solutions, Operating Systems, Agile Methodology Security Policies Incident Response Cyber Engineering Solution-Oriented Program Management Rancher (Software) Security Solutions Security Governance Security Engineering Software Development Cloud Infrastructure Solution Architecture Certified Scrum Master Artificial Intelligence Public Key Cryptography Vulnerability Management Risk Management Framework Bash (Scripting Language) Certified SAFe Scrum Master Information Systems Security Python (Programming Language) Cross-Functional Collaboration Plan Of Action And Milestones (POA&M) CompTIA Advanced Security Practitioner (CASP+) Certified Secure Software Lifecycle Professional Certified Information Systems Security Professional Information Systems Security Engineering Professional Information Systems Security Architecture Professional Top Secret-Sensitive Compartmented Information (TS/SCI Clearance) +0

Google Project Management DDI Architect Leidos

Greenbelt, MD*On-Site, Innovation Mitigation Risk Analysis Cyber Security Detail Oriented Professionalism Authentications Security Clearance Dependency Analysis Information Assurance Concept Of Operations IT Security Architecture Authorization (Computing) Cloud Computing Architecture Security Requirements Analysis Critical Path Method (CPM) Scheduling Top Secret-Sensitive Compartmented Information (TS/SCI Clearance) +0 Login | JoinContact

• A minimum of TEN (10) years of experience; FIVE (5) years of ServiceNow experience
• A minimum of THREE (3) years of experience delivering HR technology or HR service delivery solutions
• Bachelor’s degree
• Must be able to OBTAIN and MAINTAIN a Federal or DoD “PUBLIC TRUST”; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred
• US Citizenship is contractually required for this role
• ServiceNow CSA certification with HRSD Implementation Specialist certification
• Experience integrating ServiceNow with enterprise HR systems (Workday, SAP, Oracle, etc.)
• Knowledge of HR service delivery best practices and workforce transformation strategies
• Relevant experience advising clients on HRSD implementations and employee experience solutions using ServiceNow
• Experience with employee experience tools, including Employee Center, Virtual Agent, and AI capabilities (e.g., Now Assist)
• Demonstrated ability to address challenges involving ServiceNow HRSD capabilities and HR process optimization
• Experience with HR data governance, privacy, and compliance considerations (e.g., handling sensitive employee data)
• Selected candidate must be about to commute to the client site when needed

What Would Be Nice To Have:

• ServiceNow CMA, CTA, ArchX certifications
• ServiceNow Certified Implementation Specialist (CIS) certifications
• Experience with federal, state, or local HR environments
• Experience in public sector or government consulting environments, NoSQL Linux Jenkins Teamwork Firewall Big Data NIST 800 Equities Hardening Leadership Management Automation Innovation Kubernetes Market Data Communication Proxy Servers Risk Management Problem Solving Team Leadership Ancient History, IPv6 IPv4 Anycast Planning NIST 800 Equities Timelines Hardening Operations Leadership Management Automation Governance Resilience Encryption Market Data NIST 800-53 Coordinating Prioritization Risk Reduction Network Routing Growth Planning Ancient History Incident Response Policy Enforcement Lifecycle Management Architectural Design System Administration Vulnerability Management Domainkeys Identified Mail IP Address Management (IPAM) Milestones (Project Management) Domain Name System Security Extensions Application Programming Interface (API) Dynamic Host Configuration Protocol (DHCP) Certified Information System Auditor (CISA) Security Information And Event Management (SIEM)

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.