Google Gemini Senior Consultant, Technical Transformation
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Job description
Experteer Overview In this role you will design Google Gemini services, lead delivery for onshore and offshore teams, and mentor staff. You will manage senior client relationships, advise on Gemini best practices, and drive new sales opportunities within existing accounts. Youâll balance technology and creativity to implement complex CX solutions at scale. This role sits at the intersection of strategy, technology, and delivery, offering a chance to shape transformative experiences for global clients. Compensation / Benefits * Manage day-to-day interactions with senior clients and sponsors * Oversee delivery of client engagements, including requirements, design, process mapping, user stories, prototyping, testing, data migration, cutover, training, and support procedures * Develop and maintain relationships with top client decision makers; organize pursuit teams; contribute to proposal scope and pricing strategies * Coach and develop staff; participate in recruitment and retention activities; provide leadership for local delivery teams Tasks * Minimum 5 years of consulting or industry experience * At least 5 yearsâ hands-on end-to-end delivery with GCP Gemini Enterprise for Customer Experience (GECX) * At least 2 yearsâ experience with GECX Self-service with Conversational Agents (Dialogflow CX), GECX Agent Assist or GECX Quality AI, Conversational Insights, BigQuery & Looker for analytics * Willingness to travel up to 50% * Bachelorâs degree (BS or BA) * Limited immigration sponsorship may be available * Experience in business development and pursuing consulting opportunities (preferred) Key requirements *
Requirements
process provide leadership for local delivery teams Tasks * Minimum 5 years of consulting or industry experience * At least 5 yearsâ hands-on end-to-end delivery with GCP Gemini Enterprise for Customer Experience (GECX) * At least 2 yearsâ experience with GECX Self-service with Conversational Agents (Dialogflow CX), GECX Agent Assist or GECX Quality AI, Conversational Insights, BigQuery & Looker for analytics * Willingness to travel up to 50% * Bachelorâs degree (BS or BA) * Limited immigration sponsorship may be available * Experience in business development and pursuing consulting opportunities (preferred) Key requirements *
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