FX Options Application Support Analyst

ensure high availability and reliability.* Act as a primary point of contact for traders and other end users, addressing their technical queries and concerns promptly and effectively.* Investigate and diagnose software and hardware issues, escalating complex problems to senior IT staff or vendors when necessary.* Work closely with development teams to analyze and document system requirements as well as contribute to the design and implementation of enhancements or fixes.* Conduct system testing and participate in user acceptance testing (UAT) to ensure the quality and functionality of the applications.* Develop and maintain technical documentation, user guides, and support procedures.Requirements:* Proven experience in a similar role, providing application support for financial systems.* Strong knowledge of FX Options trading concepts and terminology including currency pairs, spot, forwards, options, and market conventions.* Proficiency in supporting and troubleshooting Windows

applications.* Solid understanding of database concepts and SQL query language.* Strong knowledge of AWS/Azure.* Familiarity with FIX protocol and experience with FIX connectivity troubleshooting.* Excellent problem-solving skills and ability to work well under pressure in a fast-paced trading environment.* Effective communication skills, both written and verbal, with the ability to articulate technical concepts to non-technical users.* Ability to work independently as well as collaboratively in a team-oriented environment.The Client is based in the City of London.The salary for this position with be in the range 70K - 110K.Do send your CV to us in Word format along with your salary and availability.