Senior Systems Administrator

Right to work: Please note that it will not be possible for the University to issue a Certificate of Sponsorship to the successful candidate for this position. Therefore, the appointable candidate will need to be eligible to work in the UK or have leave to remain in the UK and associated right to work for the duration of their employment with the University, in accordance with the Immigration, Asylum and Nationality Act 2006.Full-Time, Permanent.Applications are invited for the post of Senior Systems Administrator in the IT Services Department.Are you an experienced Microsoft 365 professional looking to shape the future of our services? Join us at Royal Holloway where you’ll play a key technical role in delivering secure, robust, and innovative IT services that empower thousands of staff and students.As a Senior Systems Administrator, you will be a subject matter expert within our Hybrid Cloud team, responsible for the design, administration, and optimisation of our Microsoft 365

environment and Microsoft Entra ID. You’ll ensure our systems are secure, stable, and resilient, while driving service improvement and contributing strategic insight to our evolving cloud roadmap.You will work across core M365 services-including Exchange Online, SharePoint, OneDrive, Teams and the Power Platform-and help ensure they are well-designed, governed and delivering an excellent user experience. You’ll also support the operation of our hybrid cloud platforms (including Azure, HPE Greenlake and VMware), ensuring they run effectively and continue to scale with the needs of the University.This role is ideal for someone who enjoys combining hands-on technical work with strategic thinking, has deep knowledge of Microsoft cloud technologies, and thrives in a collaborative team environment.Key ResponsibilitiesAct as a subject matter expert for Microsoft 365 services and security best practice.Design, administer and govern Microsoft Entra ID, including authentication, Conditional

Access, identity lifecycle, privileged access, and hybrid identity.Support and develop core infrastructure applications across the University’s hybrid cloud services.Monitor and enhance the performance, security and reliability of Microsoft 365, Azure, Entra and related infrastructure.Lead technical design, implementation, and service transition for infrastructure projects.Advise on emerging technologies and the Microsoft roadmap, identifying opportunities to improve services.Share knowledge, provide guidance to colleagues, and contribute to best-practice procedures across IT Services.Support capacity planning, incident response, and service continuity across hybrid cloud platforms.In return we offer a highly competitive rewards and benefits package including:Generous annual leave entitlement Training and Development opportunitiesPension Scheme with generous employer contribution Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight