Supv Distribution System Ops

To support and manage the daily operations of the distribution system. To ensure customer satisfaction through the safe, efficient and reliable operation of the distribution system which includes but is not limited to service restoration, Coordinating storm response, development and execution of switching orders, and monitoring the status of the distribution equipment., The candidate is the administrator for the following functions through subordinates:

• Ensures proper and timely responses to internal and external customer concerns, problems and inquiries.

• Owns and serves the SOA for the distribution system.

• Ensures safe, efficient, and reliable operation of the distribution system.

• Assesses critical situations to determine risks and makes decisions involving safety and reliability

• The candidate is directly responsible and accountable for the following functions:

• Answers first step grievances and enforces the Bargaining Unit Contract.

• Ensuring with operators, that effective coordination is maintained between Operations and other departments through proper communication and follow-up.

• Provides leadership and solutions to support operators in performing the above functions.

• Monitors and evaluates communications, switching and outage reporting input by Operators in NMS

• Follows weekly guidelines and roles assigned to supervisor team

• Supports and implements the use of new technology to improve customer service, increase operating efficiency

Expectation to support, communicate, and lead with all distribution interactions. Supervisor will be working with other Distribution System Operators to identify inefficiencies, collaborate, and continue to improve Evergy’s reliability. Applicant should have basic computer skills, and an understanding of Microsoft Office products. Multitasking and adaptability are a must. Understanding of the distribution electrical system is recommended.