Salesforce Administrator

Mozilla Corporation
United States
8 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
3 years minimum
Compensation
$60,000.0 - $80,000.0
Working hours
Regular working hours

Tech stack

Application Programming Interfaces (APIs) Data Cleansing Design Web Format Local Security Policy Cloud Services Salesforce.Com Systems Integration Process Builder (Salesforce) Salesforce Sales Cloud Data Management Data Objects Marketing Cloud
+2 more
User Administration User Accounts

Job description

  • System Administration: Manage and customize Salesforce, including user accounts, roles, profiles, workflows, permissions, and security settings.
  • Customization: Configure and enhance the platform using tools like Process Builder, Flows, custom objects, fields, and page layouts.
  • Data Management: Maintain data integrity through regular data cleansing, de-duplication, and importing/exporting data.
  • User Support & Training: Troubleshoot end-user issues, deliver training, and create user documentation.
  • Reporting & Dashboards: Design and maintain advanced reports and dashboards to meet business and stakeholder needs.
  • Integration: Collaborate with IT and third-party vendors to integrate Salesforce with other tools and platforms.
  • System Upgrades: Stay updated on Salesforce releases, implement new features, and recommend platform enhancements.
  • Process Optimization: Partner with stakeholders to identify business process improvements and implement solutions within Salesforce.

Requirements

We are looking for an experienced and detail-oriented Salesforce Administrator to manage, maintain, and optimize our Salesforce platform. In this role, you will ensure Salesforce effectively supports our business processes across Sales, Marketing, and Customer Support teams. The ideal candidate has a deep understanding of Salesforce’s features, capabilities, and best practices, as well as a passion for solving business challenges through innovative solutions., * 3+ years of hands-on Salesforce Administration experience.

  • Strong knowledge of Salesforce best practices, security, and automation tools.
  • Proficient in data management tools.
  • Experience creating and managing reports and dashboards.
  • Excellent problem-solving skills and attention to detail.
  • Strong written and verbal communication skills.
  • Exemplary time management abilities.
  • Salesforce Administrator Certification (e.g., Salesforce Certified Administrator)., * Additional Salesforce certifications (e.g., Advanced Administrator, Platform App Builder).
  • Experience with Salesforce integrations and APIs.
  • Familiarity with Sales Cloud, Service Cloud, and Marketing Cloud.

Benefits & conditions

  • Competitive Compensation
  • Monthly Health & Wellness Credit
  • Employer-Sponsored Health Care Plan
  • Retirement Plan with a 5% match
  • Flexible Paid Time Off
  • Training & Development Support

About the company

We are a modern commercial insurance agency with a very unique platform of services that helps businesses that struggle with workers ‘ compensation injuries. We’ve spent the last ten years honing our niche and developing a highly unique product that drives unrivaled results for clients.

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