LMS Platform Specialist

Living Well Solutions LLC

Piscataway, NJ, United States

3 months ago

Role details

Contract type

Temporary contract

Employment type

Full-time (> 32 hours)

Compensation

$62,400.0 - $72,800.0

Working hours

Regular working hours

Job source

indeed.com

Tech stack

JIRA Program Optimization Learning Management Systems Data Validation Microsoft Office Sharable Content Object Reference Model Systems Integration Software Troubleshooting Enterprise Integration Gsuite

Job description

Summary: LMS Platform Specialist Educational Technology is a temporary 12-18 month individual contributor role providing advanced technical expertise and system-level oversight for the company’s Learning Network (ILN, company’s learning management system). Serves as a subject matter expert for complex troubleshooting, platform optimization, integrations, and process improvement. This role does not involve instructional design or content creation., * Lead advanced troubleshooting and serve as escalation point for complex issues

Oversee platform integrations, enhancements, customizations, and maintenance
Coordinate requirements gathering, stakeholder communication, testing, and post release validation
Analyze usage data to identify trends, insights, and improvement opportunities
Lead UAT efforts, including script creation and validation coordination
Design and document system configurations to support business needs
Lead onboarding and implementation for new ILN partners
Maintain catalogue records aligned with MARC standards
Research industry trends and recommend improvements to support and operations
Provide backup support to the Administrator
Contribute to additional Educational Activities projects as assigned

Requirements

Bachelor’s degree preferred or equivalent experience
Required experience with LMS administration, educational technology, or technical support
Proven ability to troubleshoot complex technical issues
Strong understanding of platform workflows, integrations, and system interactions
Strong analytical, documentation, and data validation abilities
Excellent oral and written communication skills, strict attention to detail and excellent problem solver
Proficiency with Microsoft Office and Google Workspace
Experience with system integrations, SCORM standards, MARC records/KBART files, HTML/CSS, and/or JIRA is a plus
Experience translating business needs into technical requirements
Skilled in UAT script writing and execution a plus