TELECOMMUTE Lead C#/.NET Developer

The Developer, Specialist performs thorough end-to-end analysis of complex business functionality, provides technical solutions for complex business requirements, and implements enterprise-grade software solutions. This role functions as an individual contributor, capable of working independently and within teams, and serves as the technical lead on development projects., * Authentication microservice

• JWT issuance and validation
• AWS Gateway integration

Milestone 2 - Core Microservices

• Independently deployable Member, Case, Provider, and Interaction services
• Integration APIs for evoBrix
• Defined service relationships
• APIs identified for CAI vendor integration
• Data validation approach
• Technical documentation

Milestone 3 - Quality & Enablement

• Shared libraries and C# service clients
• Dockerized local and cloud environments
• Unit and integration test coverage
• Performance testing for critical APIs

Milestone 4 - DevOps

• Standardized CI pipelines with automated testing
• GitOps-based CD with multi-service deployments
• Documentation and knowledge transfer
• Other related deliverables for Contact Center Transformation, Leadership & Strategy
• Serve as technical lead on development projects.
• Provide development strategy for clients and develop multi-year development approaches for programs.
• Coordinate and plan all tasks required for software development and implementation.
• Guide development teams on Proofs of Concept using new technologies and innovation.
• Evaluate new technologies for solving technical problems and recommend solutions to enhance user experience.
• Identify and escalate program risks and issues to leadership and assist in developing solutions.
• Demonstrate advanced expertise and contribute to the Development practice by publishing technology points of view through white papers.

Design & Architecture

• Create conceptual designs and write technical specifications for business requirements.
• Prepare conceptual technical solutions based on business requirements.
• Participate in design sessions and analyze user needs to determine technical requirements.
• Collaborate with the Business Analysis team to finalize system design and technical solutions.
• Develop process flows, screen designs, and storyboarding to support system design.
• Work on application integration with third-party systems.

Development & Quality Assurance

• Perform code reviews and suggest improvement areas to the Developer team.
• Participate in peer reviews of detailed design and technical documentation.
• Provide component-level details and effort estimates to Development Principals and project managers.
• Prepare implementation checklists.
• Identify security issues and provide corrective action plans.
• Demonstrate in-depth knowledge of development practices to ensure high-quality solutions., Web & Mobile Development
• Front-end: HTML, CSS, JavaScript, jQuery, AngularJS, Bootstrap.
• Server-side: Java/J2EE, Web Services, XML, ASP.NET, Python, PHP, Ruby.
• Application frameworks: Struts, Spring, Hibernate, JSF, GWT.
• Web/application servers: Apache, WildFly/JBoss, Tomcat, WebLogic, WebSphere.
• Experience designing multi-browser-compatible and responsive UI applications.
• Single sign-on (SSO) integration and identity & access management (IAM) tools.
• CI/CD and build tools: Jenkins, GitLab, Maven, SonarQube.
• Security scanning tools: Fortify, Hailstorm, and experience resolving web application vulnerabilities.
• Relational databases: Oracle, SQL Server, DB2.
• Non-relational databases: NoSQL, MongoDB, Cassandra.
• Experience with mobile technologies and cloud computing.

Database Development & Data Modeling

• Relational databases: Oracle, SQL Server, MySQL, DB2.
• Data modeling tools: Erwin, SQL Data Modeler.
• Design and architect back-end solutions using relational databases for enterprise applications.
• Build conceptual, logical, and physical data models to translate business requirements.
• Enforce data governance standards across enterprise assets.
• Master/reference data management in high-volume, high-availability database environments.
• Identify and reduce data redundancy and inconsistencies.
• Implement database security to reduce vulnerabilities.
• Create database tables, views, stored procedures, triggers, and functions.
• Fine-tune SQL queries and improve application performance.
• Build highly available and scalable applications.

Commercial Off-the-Shelf (COTS) Development

Extensive experience with COTS products such as:

• COGNOS
• CRM
• IVR
• Oracle E-Business Suite
• IBM DataStage
• IBM Watson Analytics
• Salesforce
• PEGA
• MuleSoft
• FileNet
• SharePoint
• Oracle SOA
• Pitney Bowes EngageOne
• EDIFECS XEngine

Responsibilities include:

• Implementing end-to-end solutions using COTS products and managing configuration tasks.
• Providing solutions to complex problems through COTS customizations.
• Integrating COTS solutions with large-scale web applications and relational databases.
• Escalating and resolving issues with third-party vendors.
• Training resources on various COTS tools.
• Understanding COTS application security, architecture, and documentation, both functional and technical.

• C# / .NET
• Microservices
• REST API design
• JWT, OAuth, and API security
• AWS: API Gateway, IAM, ECS/EKS, CloudWatch, RDS
• Docker: Compose, Bake
• CI/CD and GitOps
• Unit, integration, and performance testing
• Distributed systems and service architecture
• Healthcare IT experience preferred, * Bachelor’s degree in Computer Science or a related field, plus 10+ years of software development experience.
• Experience with Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• Experience in the healthcare industry.
• Experience with Agile development methodologies.

Additional Qualifications

• Knowledge of SharePoint, Webex, Skype, and Microsoft Office Suite including Word, Excel, and Visio.
• Experience with software and database architectural techniques and high-level design using UML or similar modeling tools.
• Excellent understanding of Medicaid Information Technology Architecture and healthcare project implementations.
• Knowledge of CMMI maturity levels.
• Experience leading teams and successfully implementing enterprise applications.
• Experience with microservices and modular frameworks.
• Excellent knowledge of object-oriented programming, enterprise architecture, and web applications.
• Excellent understanding of relational and non-relational database concepts.
• Excellent Linux/Unix command knowledge.
• Excellent understanding of version control and defect management tools including ClearCase, SVN, CVS, JIRA, Bugzilla, and ClearQuest.
• Experience configuring applications on-premise and cloud infrastructure including AWS, Oracle Cloud, and IBM Cloud.
• Familiarity with Waterfall, Hybrid Agile, and Agile/Scrum methodologies.