Senior System Engineer

The Senior System Engineer will contribute to the development, modification, support, and implementation of mid- and long-term solutions within Patient Accounting Open Connect (PAOC) to solve business and technical issues utilizing tools. The position will work closely with business stakeholders, clients, and IT teams ensure that PAOC supports a resilient, efficient, and secure IT environment that meets the company’s needs.

The position will interact and collaborate with users from HIS Solutions, representatives from the HCA Healthcare division service desks and shared service centers, vendor representatives and other HCA Healthcare corporate departments to ensure expected value is realized., * Provides support and implementation of PAOC to meet business requirements.

• Develops PAOC technical solutions, including integrations with external systems.
• Builds and maintains PAOC development documentation including best practices/standards for coding, instance management and upgrades.
• Collaborates effectively with other PAOC team members, end users, clients and administrators to develop, test, and deploy enhancements and bug fixes.
• Investigates and troubleshoots application issues, performs root cause analysis and works with the team to recommend and implement solutions.
• Handles end-user requests and incidents, follows up to determine the resolution and communicates efficiently.
• Communicates technical problems and solutions to both technical and non-technical audiences.
• Maintains expert knowledge of the PAOC.
• Adheres to standard ITIL practices (Change Management, Incident Management, etc.).
• Evaluates new features in PAOC releases and participates in design and code review sessions with other PAOC team members.

Do you have experience in Organizational skills?, Bachelor’s Degree - Preferred

RELEVANT WORK EXPERIENCE

5 or more years

OTHER/SPECIAL QUALIFICATIONS

Practical experience of setting up API’s

Practical experience with Web Technologies (XML, HTML, JavaScript, .NET, etc.) and relational databases

Understanding of ITIL concepts and policies for managing information technology infrastructure, development, and operations

Experience implementing enterprise software applications

Excellent communication and inter-personal skills, including the ability to collaborate with personnel at all levels of the enterprise in a cooperative and effective manner

Excellent conflict management and negotiation skills to consistently achieve “win-win” results

Passion and concern with improving the organization

Proven organizational skills

High energy, ambitious self-starter with an aptitude for learning and customer focus

Ability to work independently, work in a fast-paced environment, and manage workload prioritization to deliver high quality work products on time with minimal direction

Working knowledge of vendor management principles and procedures.

Working knowledge of Agile development methodology.

Pulled from the full job description

• Tuition reimbursement
• Pet insurance
• Employee stock purchase plan
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance, HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Do you have the career opportunities as a Senior System Engineer you want with your current employer? We have an exciting opportunity for you to join HCA Healthcare which is part of the nation’s leading provider of healthcare services, HCA Healthcare., HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

“Bricks and mortar do not make a hospital. People do.”- Dr. Thomas Frist, Sr.