Computer Operator - Intermediate

Candidate location: Candidate must be a CURRENT SC resident. No relocation or nationwide candidates allowed. Daily Responsibilities:

• Perform monthly billing data extraction from SolarWinds.
• Prepare, analyze, and transpose billing data using Microsoft Excel.
• Support automation of recurring billing and reporting tasks.
• Maintain and update the MITS Executive Dashboard and Power BI reports.
• Assist with asset management and inventory tracking activities.
• Document operational procedures and workflows; coordinate updates with the technical writer.
• Provide Tier 1 support for the BMC Footprints ticketing system.
• Assist the Footprints administrator with updates to forms, workspaces, FAQs, and system changes.
• Communicate clearly and effectively with Clemson staff and contracted consultants.
• Support internal teams with administrative and reporting requirements as directed.

• 2+ years of hands-on experience with Microsoft Excel (queries, analytics, reporting, data manipulation).
• 2+ years of experience with Power BI (dashboards, reporting, visual analytics).
• 1+ year of experience with the BMC Footprints ticketing system.
• Strong written and verbal communication skills.
• Ability to collaborate with technical and non-technical stakeholders.
• Ability to work independently, multi-task, and maintain attention to detail.

Preferred Skills:

• Experience with Release Management.
• Experience with Change Management.
• Experience with Incident Management.
• Experience participating in software upgrades or environment enhancements.
• Exposure to healthcare IT, Medicaid systems, insurance IT, or eligibility systems (not required but beneficial).

Minimum Education:

• High School Diploma with 2+ years of relevant experience, or
• Bachelor’s Degree in any field.

About US: InterSources Inc. is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.