Cyber & Network Security Assistant (Federal Work Study)

The Cyber & Network Security Technician supports campus cybersecurity and network security operations through monitoring, incident support, vulnerability management tasks, and documentation. This role is designed to provide hands-on experience aligned with entry-level cybersecurity and SOC career paths. This position works directly with a System Analyst 2 and System Specialist 1. Essential Duties Summary Cybersecurity Operations

• Monitor and review security alerts from endpoint, firewall, or SIEM tools
• Perform initial triage of low-risk security events and escalate as needed
• Assist with phishing investigation and response procedures

• Maintain security documentation and runbooks Network Security Support

• Assist with basic network troubleshooting and connectivity issues
• Support reviews of firewall rules, VLANs, and access controls
• Verify secure configurations on devices and endpoints

• Maintain network and asset inventories Vulnerability & Compliance Assistance

• Assist with vulnerability scans and results review
• Track remediation efforts and risk logs

• Support MFA, password, and endpoint compliance checks Endpoint & User Security

• Support endpoint protection tools (AV/EDR alerts)
• Assist with patch verification and device security checks

• Promote cybersecurity best practices to end users Ticketing & Documentation

• Log and update tickets in the IT service management system
• Document findings and actions taken
• Maintain confidentiality of sensitive data

• Interest in cybersecurity or network security
• Basic understanding of networking and operating systems

• Strong attention to detail and communication skills Preferred Qualifications

• Coursework in Cybersecurity, IT, or Computer Science
• Familiarity with firewalls, SIEM, or Active Directory
• Interest in CompTIA Security+, Network+, or CySA+