Performance and Monitoring Engineer

• Serve as our subject matter expert for monitoring and performance
• Design, implement, and maintain tools and dashboards for real-time visibility of our infrastructure, applications, and cloud services
• Own and optimise platforms such as LogicMonitor, Azure Monitor, App Insights, and Log Analytics
• Build meaningful dashboards, alerts, telemetry pipelines, and performance insights
• Identify risks, trends, and early indicators to prevent incidents before they happen
• Conduct deep-dive investigations into performance issues and recommend improvements
• Collaborate with Platform, Operations, Security, and Product teams to ensure systems are reliable, available, and scalable
• Automate responses and integrations to improve speed, accuracy, and consistency
• Support major changes, deployments, and post-incident reviews with data-driven evidence

Technologies:

• API
• Azure
• Cloud
• Grafana
• IaaS
• Support
• ITIL
• PaaS
• PowerShell
• Security
• DevOps

• Strong experience with monitoring and observability tools (LogicMonitor, Azure Monitor, App Insights, Log Analytics, Defender for Cloud)
• Excellent understanding of cloud performance, IaaS/PaaS, networking fundamentals, API performance and capacity modelling
• Skilled in dashboards, log queries (KQL), custom metrics and performance analysis
• Ability to diagnose complex issues across infrastructure, networks, applications or databases
• Confident scripting and automation skills (PowerShell, Azure Automation, Graph API)
• Clear communicator who can simplify technical detail for both technical and non-technical teams
• Microsoft certifications (AZ-900, AZ-104, AZ-305, AZ-500) or similar (desirable)
• Experience with LogicMonitor admin, Grafana or other observability tools (desirable)
• Familiarity with SRE concepts (SLIs, SLOs, error budgets) (desirable)
• Understanding of ITIL processes (desirable)

At Solus, part of the Aviva family, we are expanding our Technology capability and looking for a talented Performance and Monitoring Engineer. Solus is a UK leader in vehicle repairs with an impressive 4.6/5 star customer rating and a commitment to returning cars to the road in just 11 days on average. We offer a competitive salary, bonus opportunities, a generous pension scheme, and 33 days of holiday. Additionally, we provide various discounts on Aviva products, support for your wellbeing, and policies that promote inclusivity and support parents and caregivers. We encourage applicants from all backgrounds to apply.