IT Project Test Assistant

The charity is currently delivering one of its most significant IT transformation projects in decades, implementing Microsoft Dynamics CRM, a new system that will help improve how it works, support teams and raise more than £55 million each year for children growing up in some of the world’s most difficult circumstances.

As IT Project Assistant, you will play an important supporting role in helping the project run smoothly. Working alongside the Project Manager, developers and colleagues across the organisation, you will help create clear documentation, support system testing, prepare training materials and maintain accurate project records.

What you will be doing:

• Creating clear documents, process flows and diagrams from project information and meeting notes.
• Supporting system testing by following test scripts, recording results accurately and helping with quality checks.
• Preparing user guides, training materials and other project resources.
• Keeping accurate records, inventories and project lists.
• Managing version control across complex sets of documents.
• Helping colleagues understand and adapt to the new Microsoft Dynamics CRM system.
• Supporting other project or IT service activities as required.

We are keen to hear from recent graduates with a relevant degree, such as information systems, business or a related discipline, who are looking for an opportunity to learn, contribute and make an impact.

You do not need to have previous charity sector experience or direct experience of working on structured IT projects, although either would be helpful., You do not need to have previous charity sector experience or direct experience of working on structured IT projects, although either would be helpful. Gradaute applications are welcomed.

To succeed in this role, you will:

• Be organised, accurate and confident managing your own time.
• Have strong written communication skills, good attention to detail and the ability to follow written procedures carefully.
• Communicate clearly and honestly, asking questions or flagging any delays
• Use Microsoft Office confidently, including Word, Excel, Outlook and Teams.
• Absorb information quickly and turn it into useful summaries, documents or diagrams.
• Work collaboratively with colleagues who have different levels of IT knowledge.
• Stay calm, patient and focused while working to deadlines.
• Check work carefully and maintain high standards of accuracy.

About the Organisation:

Join an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy the organisation has helped bring lasting change to millions of children, over more than 60 years. As a Christian charity, everything is motivated by faith as we strive to reflect God’s unconditional love.

An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.