Solution Architect Customer Service Systems

Bühler Group

Barcelona, Spain

about 1 month ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience required

2 years minimum

Working hours

Regular working hours

Languages

English

Job source

www.jobleads.com

Tech stack

Agile Methodology Cloud Services SAP CRM SAP CS SAP Sales and Distribution Software Engineering Information Technology SAP S/4HANA SAP Ariba

Job description

We are looking for a hands-on Solution Architect to design and deliver creative, scalable solutions across our global Customer Service business. In this role, you will shape the architecture of our service processes across SAP S/4HANA, SAP CS, SM & SD, Service Cloud (C4C V2), SAP Field Service Management, and Asset Manager. You will collaborate closely with business stakeholders, developers, and implementation partners to ensure robust, future-ready service solutions., * You design and deliver high-quality solution architectures for the Epics and initiatives you own

You elaborate solution concepts, perform requirements engineering, and create system and program specifications
You coordinate internal and external development partners, including quality checks and testing
You independently perform SAP S/4HANA CS/SM/SD/FSM customizing and document system setups
You support global implementation projects and provide third-level support for global users

Requirements

Bachelor’s degree in business informatics, computer science, engineering, or a comparable field
5+ years of professional experience, including 2+ years in a similar Solution Architect or Application Manager role
Strong experience with SAP S/4HANA Customer Service (CS), Sales & Distribution (SD) as well as experience with Service Management in S/4
Proven ability to create architecture deliverables in both waterfall and Agile environments
Fluency in English, with strong communication and collaboration skills