M365 Platform Manager

I am looking for a driven and experienced M365 Platform Manager to join a large nationally recognised brand head quartered in the West Midlands.

As the M365 Platform Manager, you will ensure effective delivery, optimisation and strategic alignment of all M365 services within the business.

I am ideally looking for someone Midlands based who can be on site in the West Midlands head office 2-3 days a week., * Lead on administration, development and support of core M365 services (including Teams, SharePoint Online, Exchange Online, and OneDrive)

• Manage relationships with third parties, setting clear expectations, monitoring performance against KPIs and ensuring that service quality, cost efficiency, and compliance standards are met.
• Identify and implement improvements to platform performance, user experience, and productivity. Continually evaluate new M365 features and services, planning their introduction, and lead adoption initiatives that deliver measurable business benefits.
• Ensure the M365 environment adheres to company policies, security standards, and regulatory requirements through robust governance controls.
• Work with IT, business stakeholders, and training teams to ensure seamless integration of M365 services with other enterprise systems, and to drive user adoption and awareness of new capabilities.
• Lead response to major incidents and oversee change management processes to maintain platform stability and minimise business disruption.
• Develop and maintain the roadmap for the M365 platform, ensuring it is positioned to support future business growth and evolving needs.

• Must possess proven experience managing and administering M365 platforms within a large enterprise sized organisation.
• Strong M365 product experience is required, specifically with core services like Microsoft Teams, SharePoint Online, Exchange Online, OneDrive, and Entra ID (Azure AD).
• Broad knowledge of the entire M365 suite with an understanding of how different M365 services interconnect and can manage the platform end-to-end.
• Must be adept at managing third-party IT service providers including skills in contract management, performance monitoring, and relationship management.
• Any relevant M365 certifications are preferred but not essential., * Microsoft 365

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.