Salesforce Administrator

Job Description: Seeking an experienced, hands-on Salesforce resource to provide interim coverage for a business-critical digital product and lead management ecosystem. This individual will partner directly with business stakeholders, dealer partners, vendors, and development teams to manage day-to-day Salesforce operations and ensure continuity of lead flow and integrations. Key responsibilities include: Hands-on Salesforce platform administration and troubleshooting Production incident management and resolution Monitor and troubleshoot lead flows, integrations, APIs, Salesforce Flows and automation Use Salesforce Data Loader or similar ETL tools for bulk updates, data validation, cleansing, reporting and operational support Manage and prioritize defects, incidents and enhancements through Jira Coordinate with development teams and drive issues through resolution Perform UAT and validate production releases Support dealer onboarding, territory/ZIP code updates and Salesforce integrations Work directly with dealer partners, media vendors and third-party technology partners to troubleshoot issues Provide clear communication and escalation of business-critical production issues Ability to independently investigate issues and work hands-on within Salesforce is critical, Recruiter Joseph Davison Opportunity Overview If you find yourself looking for a fulfilling career, the Branch Office Administrator (BOA) role may be the right opportunity fo…

• 13 days ago +

Required experience: Strong hands-on Salesforce administration/operations experience, production incident management, Data Loader/ETL, Salesforce Flow/automation, API/integration troubleshooting, Jira, UAT and release validation. Experience supporting lead-generation or lead-routing environments strongly preferred.