System Implementation Consultant - AI & Digital Transformation

Job Title: Business Execution Consultant 5 - Contingent (Senior System Implementation Consultant - AI & Digital Transformation), In this contingent resource assignment, you will serve as a senior Business Execution leader who guides complex, enterprise-wide AI and digital transformation implementations. This role will lead deployment, adoption, governance, and value realization activities for AI, Agentic AI, automation, and intelligent operations solutions., The Senior System Implementation Consultant will partner with Product, Engineering, Data Science, Risk, Compliance, and Operations teams to translate strategic opportunities into sustainable business outcomes. The successful candidate will manage implementation roadmaps, establish governance, coordinate readiness activities, support Human-in-the-Loop controls, and drive measurable adoption of AI-enabled capabilities. Day-to-Day Responsibilities Enterprise Implementation Leadership

• Lead end-to-end implementation from planning through production stabilization
• Develop and manage:
• Project plans
• Deployment roadmaps
• Implementation schedules
• Governance forums
• Risk and dependency logs
• Executive reporting
• Coordinate enterprise rollout and onboarding activities
• Drive issue resolution and operational stabilization after launch

AI and Automation Delivery

• Support delivery of:
• Agentic AI solutions
• Generative AI products
• Workflow automation
• Digital adoption platforms
• Intelligent operations capabilities
• Coordinate deployment of solutions including Epiplex and Zenerate
• Partner with technical teams to align implementation activities with platform capabilities and business objectives

Process Discovery and Transformation

• Facilitate workshops to examine current-state processes and workflows
• Identify opportunities for:
• Automation
• Workforce optimization
• AI adoption
• Process simplification
• Translate operational observations into implementation plans and transformation opportunities
• Support workflow mining, task analysis, and business process intelligence activities

Human-in-the-Loop Governance

• Establish and manage HITL review workflows
• Define:
• Exception-handling processes
• Quality controls
• Review responsibilities
• Escalation paths
• Governance routines
• Support responsible AI adoption through operational controls and human validation

Change Management and Readiness

• Lead training, onboarding, and adoption activities
• Create readiness plans and stakeholder communications
• Support business transition and operating model changes
• Develop training materials and adoption guidance
• Monitor user adoption and address implementation barriers

Testing and Release Support

• Coordinate UAT activities
• Support release-readiness reviews and deployment validation
• Monitor defects, issues, and acceptance criteria
• Lead hypercare and post-production stabilization
• Ensure delivered solutions meet business and operational requirements

Metrics and Executive Reporting

• Define and monitor:
• Adoption Metrics
• Productivity Improvements
• Process Efficiency Gains
• Operational Performance Indicators
• Business Value Measures
• Develop executive dashboards and scorecards
• Communicate implementation status, risks, outcomes, and recommendations to senior leaders

• Product or Program Management experience leading enterprise implementations
• Experience deploying Agentic AI, Generative AI, automation, or digital transformation solutions
• Strong KPI, adoption metric, and business value realization experience
• Enterprise stakeholder management, governance, and executive communication skills

• Experience with implementation planning, onboarding, readiness, UAT, and post-production stabilizationPlusses

• Large Language Models and prompt engineering
• RAG and enterprise search solutions
• Vector embeddings and semantic search
• Process discovery, task mining, or workflow intelligence
• Epiplex, Zenerate, or digital adoption platforms
• Banking operations and operational excellence experience
• PMP, Scrum, Agile, or Lean Six Sigma certification

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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