Technology - Scrum Leader II

We are seeking a proactive Scrum Master to support a Credit Services organization within the banking and financial services sector. This role requires a strong ownership mentality to lead delivery efforts across multiple teams, drive Agile best practices, and serve as a liaison across business and technology groups. This individual will guide the team and organization on how to use Agile/Scrum practices to delight customers and foster a self-organizing environment., * Lead and manage Agile delivery for two cross-functional teams, each with approximately 8-10 members.

• Drive sprint ceremonies and Scrum processes while ensuring timely delivery of platform-level initiatives.
• Act as a liaison across Engineering, Operations, Product, and other stakeholders to align on priorities and deliverables.
• Foster collaboration and accountability across teams.
• Support platform delivery efforts without direct involvement in coding or software development.
• Coordinate with Engineering teams and assist in removing blockers to delivery.
• Build a trusting and safe environment where problems can be raised without fear of blame or judgment.
• Facilitate discussion, decision-making, and conflict resolution.
• Support and educate the Product Owner, particularly with respect to grooming and maintaining the product backlog.

• Approximately 5+ years of experience as a Scrum Master.
• Strong experience with Agile/Scrum methodology.
• Experience in Banking or Financial Services, preferably within Credit Services.
• Proven ability to proactively own deliverables and drive outcomes.
• Strong experience with Jira, Confluence, SharePoint, and Microsoft Office Suite (Excel, PowerPoint, Word).
• Ability to manage and analyze large data sets.
• Excellent communication, mentoring, and stakeholder management skills.
• Knowledge of servant leadership, facilitation, situational awareness, and conflict resolution.

AI & Emerging Technology Focus

• Demonstrate a general understanding of AI concepts and use cases.
• Familiarity with ChatGPT, Large Language Models (LLMs), AI agents, and process automation.
• Interest in learning and integrating AI into Agile delivery processes.
• Ability to discuss practical AI applications at an industry level.

Preferred Qualifications

• Experience with enterprise-wide automation platforms and AI-driven process improvement initiatives.
• Exposure to technology-focused banking environments.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at