Data Platform Operations Engineer

We are seeking a proactive and detail-oriented Data Platform Operations Engineer to join our cloud data support team. In this role, you will be responsible for ensuring the operational readiness, performance, and availability of our cloud-based data platform. Your focus will be on providing first-line support for platform applications, participating in disaster recovery and operational exercises, and collaborating across teams to uphold the platform’s stability and compliance with business standards. This position plays a vital role in supporting the smooth processing of billions of transactions weekly, maintaining the organization’s position as a key player in the global financial ecosystem., * Provide first-level support for platform applications, including incident triage, resolution, and escalation.

• Monitor platform health and performance using observability tools such as Splunk, Grafana, or similar platforms.
• Participate in disaster recovery and operational rotation exercises to verify platform readiness and validate business continuity plans.
• Develop, update, and execute operational runbooks for support scenarios and application recovery in a remote cloud environment.
• Collaborate with engineering teams to implement system updates and gather diagnostic information for advanced troubleshooting.
• Manage object lifecycle processes, including creation, modification, and retirement of data repositories, schemas, and roles.
• Oversee IAM services, including user and role management, supporting integration with enterprise IAM solutions and executing secrets management policies.
• Contribute to the development of training resources, job aids, and documentation for operational support staff.
• Utilize IT service management tools to handle incidents, problems, changes, and service requests.
• Work with account teams to identify, report, and resolve platform issues.

• Minimum of three years’ experience in cloud data platform operations or support roles.
• Proficiency in SQL and basic scripting languages (e.g., Python or Bash) to automate operational tasks.
• Familiarity with CI/CD tools like GitLab, Bitbucket, Jenkins, and infrastructure automation tools such as Terraform or Ansible.
• Experience with Linux system administration and batch scheduling tools.
• Basic experience with cloud infrastructure management (AWS IaaS preferred; Azure or Google Cloud Platform acceptable).
• Understanding of IT service management processes and tools, including incident and change management.
• Strong troubleshooting and problem-solving skills with a keen eye for detail.
• Excellent communication skills and the ability to collaborate effectively across teams.

Preferred Qualifications

• Experience integrating cloud data platforms with analytics tools such as Power BI, Looker, or Quicksight.
• Exposure to container services and stream analytics related to data pipelines.
• Familiarity with AI services within cloud data platforms.
• Experience working with configuration management and asset management tools like CMDB systems.

This role offers the opportunity to work at the heart of a high-volume, mission-critical data infrastructure that supports trillions of transactions weekly. You will contribute to maintaining a resilient, reliable, and compliant data environment essential for global financial markets. The position provides ongoing opportunities to develop cross-functional skills and collaborate with diverse teams in a dynamic, technology-driven organization dedicated to excellence in data operations.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit .