Manager for Enterprise Applications and Information Systems

Under the general direction of the Vice President for Information Technology and Chief Information Officer, the Manager for Enterprise Applications and Information Systems is responsible for the strategic leadership and management of the enterprise software and information systems for the campus. The incumbent will manage the team’s activities with the mission to support functional academic and business areas such as Admissions, Student Records (Registrar), Financial Aid, Advising and Degree Planning, Scheduling, Extended Education, Financial Management, Human Resources, Accounting Services, and Student Systems. Other application areas include building and supporting integration with the campus Learning Management System, process improvement applications (BPM), document imaging, BlackBoard Commerce/Transact, analytics, and campus mobile applications., Pursuant to the Jeanne Clery Campus Safety Act, the current Annual Security Report (ASR) is available for viewing at https://occr.fresnostate.edu/clery.html.

The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Fresno State for the last three (3) calendar years. Paper copies are available upon request by emailing the Clery Director at jhorio@mail.fresnostate.edu.

Under the Clery Act, this position may be designated as a Campus Security Authority (CSA) depending upon the role on campus and/or job duties. If this position is identified by the Director of Clery Compliance as a CSA position, you will be notified via email and will be assigned the appropriate training in CSU Learn.

COVID19 Vaccination Policy

Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu.

Mandated Reporter Per CANRA (MPP ONLY if applicable)

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

• General knowledge of the principles and practices of effective management, supervision, and motivation of staff.
• Knowledge of principles of institutional planning and project management tools.
• Advanced proficiency with current technology and ability to determine alternate solutions and approaches to meet campus needs.
• Current trends, developments and best practices relative to the field of information technology in order to maintain or enhance delivery of service and responsibilities.
• Skill/Ability to:
• Ability to assign and review the work of technical staff members.
• Strong customer service skills and positive, proactive, customer-focused attitude.
• Effectiveness in working with a multi-ethnic campus population of students, faculty, and staff.
• Ability to build strong working relationships with colleagues within the organization and other supported areas
• Communicate clearly and concisely, both orally and in writing, to prepare written reports, develop business cases, negotiate contracts and other communications.
• Demonstrated experience to lead large-scale projects and sub-committees, utilizing one of the project management methodologies during the software development lifecycles of projects.
• Ability to motivate, help prioritize, advise, and review the work of technical team members.
• Exercise sound administrative judgment and initiative in the development of new methods and procedures and in the solution of difficult personnel problems.
• Ability to review and evaluate program service delivery methods and systems and identify opportunities for improvement; implements changes to standard operating procedures to enhance services.
• Foster employee development through coaching, counseling, training and providing timely, specific performance feedback so that employees can improve.
• Develop and implement short and long-term plans and initiatives to meet established goals and advance the vision of the university.
• Interpersonal and communication skills, including ability to work effectively with people of diverse backgrounds and ability to collaborate across organizational lines.
• Strong organizational and time-management skills with the ability to work under pressure and manage multiple tasks and projects under competing deadlines and maintain flexibility in response to constantly shifting priorities., * Bachelor’s degree in information technology, or a related field.
• Four years of demonstrated professional experience leading digital transformation, modernization, or enterprise technology initiatives.

Preferred Qualifications

• Experience leading enterprise digital strategy in public-sector or regulated environments.
• Certification or advanced training in project management, digital strategy, or change management.
• Demonstrated success driving digital adoption across diverse stakeholder groups.
• Proven ability to translate executive direction into structured digital roadmaps and measurable results.
• Strong written and verbal communication skills and strategic documentation.

The anticipated salary hiring range is $110,000 - $140,000 per year and is commensurate with qualifications and experience. This is a CSU Management Personnel Plan (MPP) position.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

California State University, Fresno is one of 22 campuses in the California State University System. The University’s mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Fresno State is a tobacco-free, smoke-free and vapor-free campus.

Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.