Tier 3 Citrix / EUC Engineer

We are seeking a Senior/Tier 3 Citrix & EUC Engineer with strong expertise in Citrix, Windows Desktop Engineering, Group Policy (GPO), and Microsoft Intune. This role is not limited to Citrix administration it requires a well-rounded engineer capable of handling advanced end-user computing challenges and contributing to enterprise endpoint engineering initiatives., * Provide Tier 3 engineering and support for Citrix Virtual Apps and Desktops / Citrix DaaS environments.

• Troubleshoot complex issues involving Citrix VDA, ICA/HDX, Workspace, Policies, profiles, printing, and session performance.
• Design, manage, and troubleshoot Active Directory GPOs, including inheritance, conflicts, and Citrix-related configurations.
• Administer and troubleshoot Microsoft Intune (device configuration, compliance, app deployment, Windows Autopilot).
• Perform Windows 10/11 desktop engineering: imaging, patching, optimization, compatibility, and troubleshooting.
• Support FSLogix, Citrix Profile Management, Active Directory, Entra ID, and hybrid-joined devices.
• Develop PowerShell scripts for automation and troubleshooting.
• Conduct root-cause analysis, resolve recurring issues, and produce technical documentation.
• Collaborate with infrastructure, security, application, and Service Desk teams on escalations and engineering projects.

• 7+ years of Citrix / EUC / Desktop Engineering experience.
• Strong Tier 3 Citrix troubleshooting and administration skills.
• Hands-on experience with Citrix Virtual Apps and Desktops / Citrix DaaS.
• Advanced GPO / Active Directory administration.
• Hands-on Microsoft Intune expertise.
• Strong Windows 10/11 Desktop Engineering background.
• Experience with FSLogix / Citrix Profile Management.
• Strong PowerShell scripting and Windows troubleshooting.
• Excellent analytical, communication, and problem-solving skills.

Nice-to-Have Skills

• Citrix certification (CCA-V/CCP-V or equivalent).
• Microsoft Endpoint/Intune certification.
• Experience with SCCM/MECM.
• Knowledge of Citrix WEM and/or NetScaler/ADC.
• VMware or other virtualization experience.
• Application packaging (MSI/MSIX).
• Azure / Microsoft Entra ID experience.