Identity & Systems Administrator

• Network Printing Administration: Manage print servers, print queue configurations, user permissions, device deployments, decommissioning, and DNS/DHCP scanning troubleshooting.
• File Server & SMB Security: Manage Windows File Servers, SMB-based network scanning, and folder/share level security access.
• Identity & Access Management: Administer user access in Active Directory and Azure Active Directory, ensuring compliance with HIPAA, CJIS, PCI, FTI, and FERPA standards.
• System Support & Triage: Triage and resolve tier-2 Help Desk requests, manage DHCP reservations, and perform file recoveries using Volume Shadow Services (VSS).
• Scripting & Automation: Utilize PowerShell and Microsoft Graph scripts to optimize user administration and operational workflows.

• Network Printing: 3+ years of experience with network printing administration, deployments, queue configuration, and troubleshooting.
• File Server & SMB: 3+ years of experience with Windows File Server, SMB network scanning, and folder/share security model management.
• Active Directory & Azure AD: 3+ years managing user identities and endpoint access across hybrid Windows Active Directory and Azure Active Directory environments.
• Windows Server & Networking: 3+ years managing Windows Server (2016-2022) and core network services (DNS, DHCP, IP protocols).
• Security Compliance: Must pass a CJIS-level fingerprint background check following onboarding.

Preferred Qualifications

• Experience with PowerShell and Microsoft Graph scripting for administrative automation.
• Experience with backup tools and file restoration using Volume Shadow Services (VSS).
• Backend user access troubleshooting for MS SharePoint, Teams, and OneDrive.