Manager, Software Engineering

• Lead multiple innovative technology projects and the teams that deliver them
• Leverage your experience to hire and scale up engineering teams
• Understand the business environment and work closely with other teams to efficiently drive team progress, and to ensure that projects align with strategic and tactical objectives
• Provide recommendations regarding emerging trends, design requirements, best practices, and the utilization of advanced software development methods - including agentic and AI-assisted development approaches
• Provide mentorship to team members in the delivery of clear, concise, and tested code
• Support and guide Scrum practices, providing an excellent team experience
• Facilitate collaboration amongst the team in delivering value each Sprint
• Consistently deliver business value within forecasts
• Partner with Scrum Masters and Product Owners in support of team member performance and development
• Focus on increasing the level of quality in all aspects of product development
• Lead your team through our evolution to an agent-first SDLC
• Model active, hands-on use of our AI tooling (Cursor, Claude Code) rather than advocating from the sidelines
• Coach engineers at every comfort level - from early adopters to those who need more support - toward genuine, sustained adoption
• Identify where AI tooling changes how your team plans, reviews, tests, and ships, and help make that operational, not theoretical
• Partner with the Director of Engineering to spot adoption friction on your team early and address it directly and supportively
• Demonstrate an innovative spirit in continuously improving yourself, others, and our culture
• Be energized by developing your own skillset - gain mastery of what you know, explore new languages, technologies, and techniques
• Seek opportunities to broaden your scope of knowledge and stay current with industry and organizational trends
• Actively seek feedback from colleagues and effectively incorporate changes into work and behaviors
• Engage, educate, push, and have fun with your teammates daily
• Other duties as assigned

• BS in Computer Science, Information Science, Management Information Science, related discipline, or equivalent experience
• 2+ years hands-on technical leadership and people leadership experience
• Experience building and leading a diverse team of engineers
• Experience working with Scrum teams and comfortable leading in a self-organized team of teams
• Advanced software application design and development knowledge
• A solid foundation in Computer Science, with strong competencies in data structures and algorithms
• Demonstrated ability to work both independently and collaboratively
• Proven ability to take ownership of, and follow through on, escalated incidents requiring leadership attention until resolution is achieved
• Experience leading a team through a significant change in tooling, process, or technology - and comfort holding a high bar while genuinely supporting people through it
• Experience with SOLID principles, IOC / DI, ORM, and unit testing
• Experience designing and developing relational databases (SQL, Oracle, MySQL, etc.)
• Experience with one or more source control systems (Git, TFS, TortoiseSVN, etc.)
• Strong customer service orientation

Preferred:

• MS in Computer Science, Information Science, Management Information Science, related discipline, or equivalent experience
• Hands-on experience with AI-assisted or agentic development tools (e.g., Cursor, Claude Code, GitHub Copilot, or similar) in a professional setting
• Experience and creativity in resolving software application and work-flow process problems
• Experience developing with languages and technologies in the Microsoft tech stack such as:
• .NET Framework and/or .NET Core (C#)
• WPF, MVVM
• Entity Framework
• SQL Server
• Experience with web and/or mobile development:
• JavaScript, TypeScript
• Angular, React, React Native
• REST APIs
• Native iOS, Android
• Scrum@Scale, Scrum, Scrum Master
• Experience in the setup and management of Continuous Integration pipelines
• Experience in database performance analysis and tuning
• Experience with cloud technologies
• Familiarity with HIPAA requirements involving data storage and transmission
• Solid understanding of governance and security frameworks to resolve data ownership, sharing, and access rights within a federated environment

Why You’ll Love Working Here Meaningful Work: Your leadership will directly influence technology solutions that improve patient safety and help long-term care pharmacies deliver life-saving medications more efficiently.

Modern Work Environment: Brand new, high-tech office with stunning Pittsburgh city views, located directly on the North Shore waterfront.

Recognized Top Workplace: Consistently voted one of the best places to work in Pittsburgh.

Work-Life Balance:

• Hybrid work policy with flexible hours
• Remote-Work Bank for additional flexibility
• Paid parking provided
• PTO day on your birthday
• Floating holidays

Comprehensive Benefits:

• Competitive salary
• 100% paid parental leave
• 401(k) with company match
• Comprehensive medical, dental, and vision coverage
• Life and disability insurance

Growth-Focused Culture:

• Continuous learning and development opportunities
• Cross-functional collaboration
• Clear career advancement paths
• Exposure to emerging AI technologies and modern engineering practices

SoftWriters develops innovative IT solutions that empower long-term care (LTC) pharmacies to deliver life-saving medications more efficiently and accurately. As a voted top workplace in Pittsburgh, we combine meaningful work with a collaborative culture where your contributions directly impact patient care.