CHVAC Data Center Service Manager, Monroe, LA

As a Data Center Service Manager with Carrier, you become the trusted face of a global leader in HVAC and mission-critical cooling solutions. In this people-focused leadership role, you’ll build strong relationships with data center customers and the support field teams, and partner closely with Carrier’s Integrated Project Management Team. Your work will directly contribute to seamless startup, commissioning, and warranty support of industrial HVAC systems ensuring reliability, uptime, and customer confidence. This role is perfect for someone who values teamwork, enjoys mentoring others, and takes pride in creating a supportive environment where technicians feel equipped to do their best work. You’ll have the opportunity to positively impact customer relationships, team culture, and Carrier’s reputation for excellence at our Monroe, LA site., * Act as the primary customer-facing representative, embodying and promoting the Carrier brand.

• Lead the hiring process for the local Data Center technicians, ensuring the selection of qualified candidates.
• Oversee onboarding of new technicians, including safety orientation, training procedures, and provisioning of devices and equipment.
• Serve as the union liaison, facilitating communication and maintaining positive relations between Carrier and union representatives.
• Conduct job site safety inspections and organize quarterly safety meetings to reinforce safety culture.
• Interact regularly with the master scheduler to ensure technician staffing needs are accurately met for local customer needs.
• Manage requests for tools, personal protective equipment (PPE), vehicles, and uniforms for field teams.
• Maintain responsibility for fleet management, ensuring vehicles are properly assigned, maintained, and available.
• Approve daily timesheets and travel requests for Data Center technicians.
• Oversee operations and support field teams.
• Forecast, monitor, and document financial performance against plan
• Coordinate, prioritize and resolve issues encountered by the team.
• Optimize the usage of manpower, standard time, equipment and energy to complete open work
• Escalate critical/complex issues that will impact the business
• Manage the team according to established programs and objectives
• Implement, monitor, manage the quality of work
• Respond to key customer complaints, carry out customer satisfaction investigations and ensure establishment of appropriate improvement plans, Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act. If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at . We will make every effort to meet your needs in accordance with applicable laws. Application Deadline Applications will be accepted for at least 3 days from Job Posting Date: 12 August 2026 Job Applicant’s Privacy Notice Please click on the link to review the . Use of AI Technology-enabled tools may support parts of the recruitment process, with oversight by people.

• High School Diploma/GED
• 5+ years’ experience in commercial HVAC and/or mechanical service operations, industrial equipment service, or other field service, environments involving maintenance, repair, and technical service delivery
• 3+ years’ experience managing and or training field service teams, including union technicians, with a focus on performance and efficiency.

Valued, but not required

• HVAC Experience
• Experience in working with Unions
• Expertise in startup and commissioning of industrial HVAC systems, and understanding of data center reliability standards.
• Strong financial acumen: cost forecasting, margin attainment, and change order management.
• Excellent organizational, communication, and problem-solving skills.
• Commitment to zero-incident safety culture and rigorous process execution.

Pay Range The annual salary for this position is between $96,000.00 - $192,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate., Employees are eligible for benefits, including: Health Care Benefits: Medical, Dental, Vision; Wellness incentives Retirement Benefits Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation Disability: Short-term and long-term disability Life Insurance and Accidental Death and Dismemberment Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account Tuition Assistance