IT Environment Manager

• Oversee networks, Servers, cloud platforms and security protocols.
• Deliver infrastructure upgrades, optimisations and migrations.
• Work with 3rd Party suppliers to ensure current technology stacks, including Servers, network and cloud services are being maintained.
• Define and implement technical standards and controls for on-premises and cloud environments.
• Ensure cloud and on-premises environments comply with the clients’s security policies.
• Provide input to architecture and designs.
• Ensures design integrity and compliance, reviewing and approving supplier proposals, technical designs and solution architectures.
• Responsible for management of risks across client IT technology assets.
• Support performance, resilience, life cycle and incident response improvements.
• Collaborate with stakeholders such as Cyber Team, Enterprise Architecture, Information Governance and relevant external agencies.
• Support ongoing transformation and improvement work.
• Manage the life cycle of configuration items.
• Ensure continued compliance with Cyber Essentials Plus requirements.

10+ years IT experience in IT infrastructure, network administration, or systems engineering.

Key Outcomes

• A documented, approved set of standards for all environments.
• Ensure all client IT systems are safe and secure for all stakeholders, both internal stakeholders and external governance/regulatory stakeholders.
• Active participation in meeting government GovAssure and CAF cyber security target levels.
• Annual maintenance and re-certification of client Cyber Essential Plus.

Key Skills (Current)

• Broad technical expertise across enterprise infrastructure technologies, including Windows Server, VMware, Storage solutions Active Directory and Entra ID alongside Microsoft Azure Platforms.
• Strong networking knowledge including HPE, Fortinet, WAN connectivity and network security.
• Infrastructure Manager or similar leadership role in an outsourced IT environment.
• Strong understanding of IT Security, backup and disaster recovery.
• Excellent communication and stakeholder management skills.
• Ability to work in a Matrix management fashion with all stakeholders relevant to the role.
• This includes third party MSPs.
• Experienced in infrastructure design, project management and project delivery.
• Understanding of compliance requirements in a heavily regulated environment
• Ability to create solutions and implement risk mitigation controls for Legacy IT solutions.

Key Skills (Target)

• Detailed knowledge of new and emerging technology (such as AI and Quantum for example) and its impacts on current estate and new solutions.
• Ability to define, create and implement reporting measures for all stakeholders to provide clarity on the functions of IT security to provide ongoing confidence.
• Ability to manage 3rd party MSPs as the client’s intelligent customer with respect to all aspects of the environments.