Project Manager - IT / Physical Security

The Project Manager administers assigned project(s) from ramp-up to completion; planning and executing the projects within the terms of the signed agreement ensuring the project is delivered on time and within budget

PRIMARY DUTIES include but not limited to:

• Implement project and process management methodology, standards and tools to drive and facilitate successful project delivery.

• Lead project kick-off meetings to ensure proper initiation of a given project. Act as initial point of escalation for all issues that require further investigation. Complete accurate monthly forecasting report to aid in proper staffing and future financial analysis

• Assist in the development of project bids and proposals with oversight of the negotiated terms and pricing with subcontractors for all projects assigned to the Project Team

• Proactively mitigate risk and forecast the trajectory of projects to ensure that timely action is taken to keep projects on time and budget

• Ensure all facets of account specific field operations are executed safely, to industry standards, and in accordance with the signed agreement

• Accurately estimate costs and revenue for the life cycle of Projects and/or Work Orders according to our company goals and standards

• Maintain accurate and detailed information on Projects pertaining to: Job progress, photograph files, daily tracking reports, and job costing and communicate regularly with assigned stakeholders

• Manage Project Information/Data via company-issued toolsets and systems, while keeping stakeholders informed of Project status. This can include customer-specific internal systems included as part of the project bid.

• Act as the main point of contact and communication between all internal and external contacts

• Develop strong partnerships across the organization to ensure project collaboration and success

• Build and maintain trusted relationships with customers and stakeholders

• Provide upper management with assessments and identification of potential new business relating to assigned customer

• Drive measurable operational excellence in key process areas including Days to Invoice, Tech On-Time Arrival, Project Target Goals, Team Productivity, and Quoted to Actual Project Margins.

• Improve customer satisfaction/NPS scores

• Ensure that corporate policies and procedures are understood and followed

• Ensure accountability to SLA and customer satisfaction
• Attend and contribute to weekly Operations meetings

Do you have experience in Data-driven problem-solving?, Do you have a Bachelor’s degree?, * Ability to anticipate potential problems and proactively troubleshoot to resolve issues

• Strong ability to define technical problems, collect data, establish facts, and draw valid conclusions.

• Ability to analyze ideas and use logic to determine their strengths and weaknesses.

• Ability to understand new information or materials by studying and working with them.

• Ability to effectively communicate, present information, and respond to managers, employees, customers, and vendors in an intelligent, clear, concise, professional and grammatically correct manner.
• Ability to build collaborative relationships, understand and educate customers.

REQUIRED EDUCATION & EXPERIENCE REQUIRED:

• Three to five years of experience working in a project environment, including relevant industry experience preferably with overall responsibility.

PREFERRED EDUCATION & EXPERIENCE REQUIRED:

• Bachelor’s Degree preferred.

• PMP or Equivalent Professional Certification

EXPECTED HOURS OF WORK: Full Time, 40 hours per week, plus overtime as needed. Working hours may fluctuate depending upon client needs.

TRAVEL: May need to travel on occasion to client site. Travel expectation is up to 10%.

LANGUAGE SKILLS: English

PHYSICAL DEMANDS:

• Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.

• Regular, repetitive movements such as typing, mouse movements, and scrolling. Ability to hear and understand spoken communications, both in person and via remote communication tools (e.g., phone, video conferencing).
• Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen.

QUALIFICATIONS: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

3.43.4 out of 5 stars Remote $80,000 - $85,000 a year - Full-time, Pulled from the full job description

• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes - putting people first, embracing continuous learning, and thriving through collaboration and inclusion - we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work-together