Data Administrator

An exciting opportunity has arisen for a Data/Team Administrator to work 3 days a week in the Richmond Community Older Peoples Service. This is an opportunity to be part of a dynamic multi-disciplinary team that assesses all referrals for old age adults with mental health needs and resident in the borough of Richmond.

This post will entail working as part of a well-established Multidisciplinary Team. The post holder will be working with the Richmond Older People’s Recovery Support Team and support with Admin tasks to include using computerised information systems (Rio), collating data, statistics, returns as required by the Trust and Local Authority, word-processing, booking appointments, developing and maintaining electronic filing systems, being a point of contact for patients, relatives/carers and other professionals service queries. Part of the role will be liaising with family and carers, other stakeholders such as GP’s, Local Authority, and other voluntary organisations to develop good relationships., * To ensure that all correspondence and documents, such as assessment letters, discharge summaries and other documents are accurately and efficiently typed and dispatched according to priority.

• Accessing patient data/updating etc using Rio
• Book outpatient appointments and consulting/meeting rooms.
• To ensure that computerised records of patient information are maintained and updated.
• To establish and maintain an effective electronic filing system with electronic clinical files.
• To ensure that all post is opened, date stamped and distributed accordingly.
• To demonstrate initiative, diplomacy and tact when dealing with urgent referrals to the team (often at a point of crisis from other professionals)
• To be proficient and confident in the use of Microsoft packages including PowerPoint, Excel
• Act autonomously to identify and raise concerns including urgent/emergency situations and escalating to supervisor, the Team Leads/ Manager or Consultant as appropriate.
• Demonstrate the skills to professionally communicate complex information to users and carers in an empathetic and supportive way.

We are looking for an enthusiastic, positive, motivated, and highly committed individual with good communication skills, who can work with us to support the work of this vibrant team. We encourage applicants who are keen to develop their skills in data management and administration.

We are Proud to Belong at South West London and St George’s Mental Health NHS Trust.

We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as ‘good’ - we aspire to be ‘outstanding’.

This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027.

We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.

We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.

Come and join our inclusive teams and help our patients on their recovery journey.

Unless expressly stated in the job advert the role is not subject to sponsorship, please be advised that all offers of employment are subject to evidence of right to work in the UK.