Graduate Database Support

• Work as part of our Service Desk team supporting customers using Oracle and Microsoft SQL Server databases
• Shadow experienced colleagues during the initial training period
• Gradually take ownership of our own support tickets
• Learn on the job with guidance from senior engineers when needed

Technologies:

• Support
• Oracle
• SQL
• Windows

• IT-related university degree
• Excellent communication skills
• A genuine willingness and desire to learn
• Exposure to relational databases such as Oracle or SQL Server would be advantageous
• Previous customer-facing experience would be beneficial, particularly within an IT environment
• Comfort working a shift pattern that includes three 13-hour shifts per week, with most shifts on nights once fully trained

We are an Edinburgh-based consultancy and specialist database administration organisation, recognised as market leaders in our sector. We offer a fully onsite role just outside Edinburgh city centre, with onsite parking and a modern, collaborative working environment. We invest heavily in career development, including internal progression, Oracle and Microsoft certifications, e-learning platforms, and time for self-study during quieter periods. In return, we offer a salary of £27,000 plus private healthcare and pension, along with a genuine long-term career path in a specialist area of IT.