Optimizely Solutions Architect

This posting is for a position within the Experience unit at Genpact. Experience is Genpact’s capability for designing and improving the platforms, interactions and journeys employees and customers use every day. With deep expertise across leading platforms like Adobe, Microsoft, Sitecore, and Optimizely, we unite strategy, human-centered design, engineering and AI inside core enterprise systems, so experiences don’t just look better, they perform better, drive adoption and turn advanced technology into measurable business outcomes at scale.

Our Commitment to YOU!

No matter who you are, where you come from, who you love, what you believe, or what you get excited about, we bring people together to make phenomenal work. That’s what makes us Genpact!

Why This Role Matters

This role sits at the intersection of technology leadership, client consulting, delivery execution, and business growth. The successful architect will shape Optimizely solution strategy, guide engineering teams, support business development pursuits, and help grow capabilities across Optimizely and adjacent composable DXP platforms., The Optimizely Solution Architect will serve as the technical leader responsible for defining, designing, and delivering enterprise-grade digital experience platforms for clients. This role combines strategic architecture leadership, client consulting, hands-on technical contribution, and team mentorship to ensure successful project delivery and long-term client success. The ideal candidate brings deep expertise in the Optimizely ecosystem while maintaining a willingness to expand into complementary platforms such as Sitecore.

• Define end-to-end solution architectures across content management, personalization, search, integrations, marketing technology, and cloud platforms.
• Lead the design of modern Optimizely implementations including CMS 12/13, CMS SaaS, Optimizely DXP, Optimizely Graph, Search & Navigation, Content Marketing Platform (CMP), Optimizely Data Platform (ODP), Web Experimentation, Feature Experimentation, Personalization, Content Recommendations, Product Recommendations, Optimizely Connect Platform, Opti ID, and composable DXP architectures.
• Serve as a trusted technical advisor to Marketing, IT, and executive leadership stakeholders.
• Lead architecture workshops, discovery sessions, technical assessments, and solution strategy discussions.
• Provide technical leadership, mentoring, code review, and governance for development teams.
• Remain hands-on by contributing to proof-of-concepts, integrations, technical spikes, and critical development efforts.
• Design and implement integrations using APIs, GraphQL, middleware platforms, and cloud-native services.
• Partner with sales and account teams during pursuits and strategic client engagements.
• Lead requirements synthesis, solution definition, estimates, staffing plans, assumptions, and implementation approaches.
• Support RFP responses, proposal creation, and executive proposal presentations.

• 8+ years delivering enterprise digital platforms using Optimizely and Microsoft technologies.
• 5+ years serving as a Technical Lead, Solution Architect, or similar leadership role.
• Deep expertise with the Optimizely ecosystem, including CMS 12/13, CMS SaaS, Optimizely DXP, Optimizely Graph, Search & Navigation, Content Marketing Platform (CMP), Optimizely Data Platform (ODP), Web Experimentation, Feature Experimentation, Personalization, Content Recommendations, Product Recommendations, Optimizely Connect Platform, Opti ID, headless delivery models, API-first integrations, and composable DXP architecture patterns.
• Strong experience with C#, .NET, ASP.NET Core, API development, and modern architecture principles.
• Experience leading distributed development teams and guiding solution delivery.
• Ability to communicate effectively with executive, business, and technical stakeholders.
• Experience integrating CRM, DAM, CDP, ERP, marketing automation, and custom business platforms.
• Strong understanding of Azure, cloud-native architectures, DevOps, and modern deployment practices.

Leadership & Consulting Skills

• Exceptional communication, facilitation, and presentation skills.
• Ability to influence technical and business decisions across organizations.
• Strong consulting, solutioning, and requirements gathering experience.
• Experience mentoring architects, leads, and developers.
• Comfortable balancing strategic architecture responsibilities with hands-on execution.

Some Cool Extras

• Optimizely developer, architect, or platform-related certifications, or Solution Architect certifications.
• Experience with adjacent DXP platforms such as Sitecore XM/XP, XM Cloud/Sitecore AI, Content Hub, CDP, Personalize, Search, and composable Sitecore architecture patterns.
• Experience with Next.js, React, and TypeScript.
• Experience with Azure Container Apps, Kubernetes, Docker, or serverless platforms.
• Consulting or agency experience supporting enterprise digital transformations., Adobe Product Family, Application Programming Interface (API), Artificial Intelligence (AI), Business Development, Business Growth, Cloud Architecture, Cloud Computing, Code Reviews, Communication Skills, Consulting, Content Management, Content Management Systems (CMS), Custom Media, Customer Experience, Customer Relations, Customer Relationship Management (CRM), DevOps, Diversity, Docker, ERP (Enterprise Resource Planning), Ecosystems, Enterprise Application Integration (EAI), Genetics, Graph Search, GraphQL, Leadership, Marketing, Marketing Automation Software, Mentoring, Microsoft .NET, Microsoft ASP.NET (Active Server Page), Microsoft C# (C Sharp), Microsoft Product Family, Microsoft Windows Azure, Microsoft Windows XP, Middleware, Multiplatform/Cross-Platform, Partner Sales, Presentation/Verbal Skills, Proof of Concept, Proposal Writing, React.js, Request for Proposals (RFP), Requirements Management, Software as a Service (SaaS), Staff Requirements, Team Lead/Manager, Technical Analysis, Technical Leadership, Technical Marketing, Technical/Engineering Design, Work From Home

Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details - all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working. We know that rethinking each step from start to finish will create better business outcomes. Whatever it is, we’ll be there with you - putting data and digital to work to create bold, lasting results - because transformation happens here. Get to know us at Genpact.com and on LinkedIn, Twitter, YouTube, and Facebook.

Company Size: 10,000 employees or more